Customer Service Representative

3 weeks ago


King's Lynn, Norfolk, United Kingdom West-Norfolk Full time

Customer Service Representative

We are seeking a skilled Customer Service Representative to join our busy customer services team at West-Norfolk Council. The ideal candidate will have excellent communication skills and be passionate about delivering great customer service.

Key Responsibilities:

  • Respond to enquiries received mainly over the telephone, but also via chat and email.
  • Use a variety of computer software systems to respond to enquiries and be competent in Microsoft Office.
  • Communicate at ease with members of the public and provide advice in accurate, spoken English.

Requirements:

  • Confident team player with experience of taking responsibility for issues and seeing them through to conclusion.
  • Ability to handle high volumes of telephone calls professionally and courteously, even when under pressure.

Working for West-Norfolk Council

We pride ourselves on the ability to resolve the majority of enquiries at the first point of contact. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



  • King's Lynn, Norfolk, United Kingdom Three Full time

    About the RoleWe are seeking a talented Customer Service Representative to join our team at Three. As a Customer Service Representative, you will be the face of our brand, providing exceptional customer service and support to our customers.Key ResponsibilitiesProvide excellent customer service and support to our customersAnswer customer queries and resolve...


  • King's Lynn, Norfolk, United Kingdom Sanctuary Group Full time

    About the RoleWe are seeking a skilled and compassionate Customer Service Representative to join our team at Sanctuary Supported Living. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional support and guidance to ensure their needs are met.Key ResponsibilitiesDevelop good relationships with...


  • King's Lynn, Norfolk, United Kingdom Achieve together Full time

    At Achieve Together, we're seeking a dedicated and compassionate Customer Service Representative to join our team.About the RoleWe're looking for someone who is passionate about supporting people in their homes and local communities. As a Customer Service Representative, you'll have the opportunity to work with a range of individuals, providing them with the...


  • King's Lynn, Norfolk, United Kingdom Asda Stores Ltd Full time

    About the RoleWe are seeking a Customer Service Representative to join our team at Asda Stores Ltd. As a Service Colleague, you will work across various departments to ensure the efficient running of our stores.Key ResponsibilitiesProviding excellent customer service and ensuring a welcoming store environmentWorking across multiple departments, including...


  • King's Lynn, Norfolk, United Kingdom Sainsbury's Full time

    About the RoleWe are seeking a skilled Customer Service Representative to join our team as an Online Assistant. As a key member of our online customer service team, you will play a vital role in ensuring our customers receive the best possible service.Key ResponsibilitiesPicking and delivering online customer orders to their doorstepsProviding excellent...


  • King's Lynn, Norfolk, United Kingdom National Trust Full time

    About the RoleWe are seeking a Customer Service Representative to join our team at the National Trust. As a key member of our Welcome Team, you will be responsible for delivering exceptional customer service to our visitors.Key ResponsibilitiesProvide a warm and friendly welcome to our visitorsAnswer questions and provide information about the estate and its...


  • King's Lynn, Norfolk, United Kingdom Sainsbury's Full time

    About the Role:We are seeking a skilled Customer Service Representative to join our team as an Online Assistant. In this role, you will be responsible for picking and delivering online customer orders to their doorsteps.Key Responsibilities:Picking and packing online orders with attention to detailWorking in a fast-paced environment to meet customer...


  • King's Lynn, Norfolk, United Kingdom Adrian Flux Insurance Services Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, handling incoming telephone enquiries, and resolving customer queries in a timely and professional...


  • King's Lynn, Norfolk, United Kingdom Three Full time

    Discover a Career at ThreeWe are looking for customer-focused individuals to join our team as Retail Customer Advisors. As a key part of our sales and customer service team, you will be responsible for delivering an exceptional customer experience, driving sales and meeting targets.About the RoleThis is a fantastic opportunity to kick-start your career in...


  • King's Lynn, Norfolk, United Kingdom Asda Stores Ltd Full time

    About the RoleWe are seeking a highly motivated and enthusiastic Service Colleague to join our team at Asda Stores Ltd. As a Service Colleague, you will play a vital role in delivering excellent customer service and ensuring the efficient running of our stores.Key ResponsibilitiesProvide exceptional customer service, responding to customer queries and...


  • King's Lynn, Norfolk, United Kingdom Asda Stores Ltd Full time

    Service ColleagueAbout the RoleAs a Service Colleague at Asda Stores Ltd, you will be working across various departments to ensure the efficient running of our stores. Your responsibilities will include serving customers at the checkouts, perfecting pizzas, picking for home deliveries, and replenishing products on the shelves.Key Responsibilities:- Provide...


  • King's Lynn, Norfolk, United Kingdom Adrian Flux Insurance Services Full time

    This role involves handling customer enquiries via telephone, utilizing a sophisticated platform to direct calls to relevant departments. The ideal candidate will possess excellent communication skills, a customer-focused attitude, and the ability to work in a fast-paced environment.Key Responsibilities:Answer incoming customer calls and transfer them to the...


  • King's Lynn, Norfolk, United Kingdom Sanctuary Group Full time

    About the RoleWe are seeking a skilled and compassionate Concierge to join our team at Sanctuary Supported Living. As a Concierge, you will be the first point of contact for our customers, providing a warm and welcoming service that sets the tone for their experience with us.Key ResponsibilitiesDevelop good relationships with customers, helping them develop...


  • King's Lynn, Norfolk, United Kingdom Asda Full time

    About the RoleAs a Service Colleague at Asda, you will be working across various departments to ensure the efficient running of our stores. This means you could be serving customers at the checkouts, perfecting pizzas, picking for home deliveries, or replenishing products on the shelves. Our customers are our priority, and we take pride in providing...


  • King's Lynn, Norfolk, United Kingdom National Trust Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our Welcome and Service team as a Visitor Experience Assistant. As a key member of our team, you will be responsible for delivering exceptional customer service to our visitors, ensuring they have a memorable and enjoyable experience at Oxburgh Estate.Key...


  • King's Lynn, Norfolk, United Kingdom Adrian Flux Insurance Services Full time

    This role involves handling incoming and outgoing telephone enquiries for Adrian Flux Insurance Services. Your duties will include using a sophisticated telephone platform to direct customers to the relevant area of the business.Key Responsibilities:Answering customer calls and establishing the department they need to be transferred to, with full training...


  • King's Lynn, Norfolk, United Kingdom nando's Full time

    Welcome to Nando's, where we're on the search for talented individuals to join our Front of House team. As a Front of House Nandoca, you'll be responsible for creating unforgettable customer moments and feelings that leave our guests wowed and wanting more. Your key responsibilities will include: * Providing a warm welcome to our guests and making them...


  • King's Lynn, Norfolk, United Kingdom Adrian Flux Insurance Services Full time

    This role involves handling incoming and outgoing telephone enquiries for Adrian Flux Insurance Services. Your duties will include navigating customers to the relevant area of our business using our sophisticated telephone platform.Key Responsibilities:Answering customer calls and establishing the correct department for transfer, full training will be...


  • King's Lynn, Norfolk, United Kingdom Sanctuary Group Full time

    Concierge Job DescriptionAbout the RoleWe are seeking a skilled and compassionate individual to join our team as a Concierge. In this role, you will be the first point of contact for our customers, providing a warm and welcoming experience.Key ResponsibilitiesReceive and direct customer queries in a professional and courteous mannerDevelop strong...


  • King's Lynn, Norfolk, United Kingdom Adrian Flux Insurance Services Full time

    This role involves handling incoming and outgoing telephone enquiries for Adrian Flux Insurance Services. You will be responsible for directing customers to the relevant department using a sophisticated telephone platform.Key Responsibilities:Answering customer calls and providing assistance with insurance enquiriesTransferring calls to the relevant...