Customer Service Representative

1 week ago


King's Lynn, Norfolk, United Kingdom Adrian Flux Insurance Services Full time

This role involves handling customer enquiries via telephone, utilizing a sophisticated platform to direct calls to relevant departments. The ideal candidate will possess excellent communication skills, a customer-focused attitude, and the ability to work in a fast-paced environment.

Key Responsibilities:

  • Answer incoming customer calls and transfer them to the appropriate department
  • Utilize a predictive dialler platform to make outbound calls to customers
  • Provide exceptional customer service and resolve enquiries efficiently

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a high-pressure environment
  • Customer-focused attitude and a willingness to go the extra mile

Benefits:

  • Competitive salary and bonus structure
  • Opportunities for career progression and professional development
  • Excellent working environment and company culture

Working Hours:

The role requires working until 7pm on a rota basis, with occasional Saturday shifts from 9am-3pm.

Adrian Flux Insurance Services:

We are a rapidly growing business offering a range of career opportunities for the right candidate. If you're looking for a challenging and rewarding role, we encourage you to apply.



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