HR Operations Manager
2 days ago
About the Role
As the HR Service Centre Team Leader at Markerstudy Group, you will be responsible for leading a team of HR Assistants, managing workload, and ensuring compliance with processes and agreed SLAs. Your mission is to ensure seamless HR operations and effectively manage HR projects.
Key Responsibilities
- Day to day management of a team of HR Assistants
- Lead, motivate, and develop a team to perform and achieve target performance.
- Workload and resource prioritisation and planning
- Ensuring compliance with process and agreed SLAs
- Support the HR Operations Manager with overall team management and strategy
- Drive and implement change including process improvements and automation
- Support the ER and HR Business Partner community with tasks being routed to the HR Service Centre
- Monitor and manage HR processing with the payroll team
- Work closely with other Team Leaders to balance the workload effectively
- Lead the team with project based tasks
- Review HR process guides and ensure they are regularly updated
- Undertake regular performance reviews with team members against key targets and objectives in order to identify business and personal developmental needs
- Adhere to FCA and Data Protection Regulations
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