Retail Operations Manager

6 days ago


Haywards Heath, West Sussex, United Kingdom Haywards Heath Full time
About the Job

We are recruiting for an experienced Retail Operations Manager to join our team in Haywards Heath. As a key member of our management team, you will play a crucial role in driving business growth and delivering exceptional results.

Job Summary

The successful candidate will be responsible for leading a team of retail professionals, overseeing store operations, and implementing strategies to maximize sales and customer satisfaction. You will work closely with the store teams to develop their skills and ensure they have the tools and resources needed to succeed.

Key Responsibilities
  • Lead a high-performing team of retail professionals
  • Oversee store operations, including sales, customer service, and inventory management
  • Develop and implement strategies to drive business growth and improve customer satisfaction
  • Collaborate with the store teams to develop their skills and provide coaching and feedback
Requirements

To be successful in this role, you will need:

  • At least 1 year of retail management experience
  • Excellent delegation and time management skills
  • A proven track record of driving business growth and improving customer satisfaction
  • Strong leadership and communication skills
Benefits

We offer a range of benefits, including:

  • Up to 33 days holiday entitlement
  • Enhanced policies such as company sick pay, maternity/parental/adoption leave and pregnancy loss
  • Wagestream - access to an app that gives you power over your pay and supports financial wellbeing
  • Aviva Digicare Workplace+ - access to free digital healthcare services such as digital GP appointments and mental health consultations
  • Discount deals with over 3,000 retailers, including a discount card with our sister company, Superdrug
  • Employee Assistance Programme with Retail Trust
Salary and Location

The salary for this role is up to £28,700 per annum, depending on experience. The role is based in Haywards Heath, with flexible shift patterns across mornings, afternoons, evenings, and weekends.



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