Current jobs related to Customer Service Operations Manager - Haywards Heath, West Sussex - First Central Insurance Management Ltd

  • Food Service Operations Manager

    1 week ago

    Haywards Heath, West Sussex, United Kingdom Blue Arrow - Eastbourne Full time

    Job OverviewWe are seeking a dedicated and compassionate individual to join the catering team of a private hospital in Haywards Heath.The ideal candidate will have experience in food service operations, with a strong focus on maintaining a clean, safe, and hygienic environment for our chefs.This role offers a great opportunity for someone who is passionate...

  • Customer Service Representative

    2 weeks ago

    Haywards Heath, West Sussex, United Kingdom Compass UK & Ireland Full time

    About the RoleWe are seeking a motivated and enthusiastic Customer Services Assistant to join our team. As a key member of our hospitality team, you will be responsible for delivering exceptional customer experiences in a fast-paced environment. Your primary focus will be on preparing high-quality food that delights our clients and customers, while...

  • Branch Operations Manager

    2 weeks ago

    Haywards Heath, West Sussex, United Kingdom Lloyd Recruitment - East Grinstead Full time

    **Job Description:**As a key member of the Lloyd Recruitment - East Grinstead team, we are seeking an experienced Assistant General Manager to join our operations. This vital role will support the General Manager in overseeing the day-to-day activities of the branch, ensuring effective customer service and product inventory...

  • Customer Service Liaison

    2 weeks ago

    Haywards Heath, West Sussex, United Kingdom Entain Group Full time

    Entain Group: A Leader in Sports Betting and GamingSports betting, gaming, and interactive entertainment is constantly evolving. At Entain Group, we're driving this change forward. If you're passionate about sports or great customer service, join our team as a Retail Customer Service Manager.

  • Customer Service Consultant

    1 month ago

    Haywards Heath, West Sussex, United Kingdom Lewes Full time

    Customer Service Consultant Role Summary:In this exceptional retail customer service role, you will work closely with the team to deliver outstanding sales and admin support in a fast-paced showroom environment. With a strong focus on excellent customer communication skills, you will be the face of our business, ensuring customers receive a first-class...

  • Customer Service Representative

    1 month ago

    Haywards Heath, West Sussex, United Kingdom Tesco Full time

    About the RoleWe are looking for a skilled Customer Service Representative to join our team at Tesco. As a key member of our store staff, you will be responsible for providing excellent customer service, working effectively as part of a team, and contributing to the overall success of the store.Our ideal candidate will have a passion for delivering great...

  • Customer Service Representative

    1 month ago

    Haywards Heath, West Sussex, United Kingdom Barker Munro Recruitment Ltd Full time

    Job SummaryWe are seeking an experienced Customer Service Representative to join our team at Barker Munro Recruitment Ltd. This role involves resolving customer complaints and issues in a timely and efficient manner.Key ResponsibilitiesManage customer inquiries and resolve issues via phone, email, or in-personDevelop and maintain strong relationships with...

  • Store Operations Manager

    2 weeks ago

    Haywards Heath, West Sussex, United Kingdom Greggs plc Full time

    About the RoleAs a Store Operations Manager at Greggs plc, you will be responsible for leading and motivating your team to deliver exceptional customer service and achieve high performance standards.

  • Customer Service Coordinator

    4 weeks ago

    Haywards Heath, West Sussex, United Kingdom Compass UK & Ireland Full time

    Are you passionate about delivering exceptional customer experience? We are looking for a part time Customer Service Coordinator to join our team in a fast-paced environment. As a key member of our team, you will contribute to providing excellent service to our customers, working closely with our Chartwells colleagues.Key Responsibilities:Contribute to...

  • Sales and Customer Service Representative

    4 weeks ago

    Haywards Heath, West Sussex, United Kingdom Monkhouse Full time

    Monkhouse is committed to delivering exceptional customer experiences, and as a Sales and Customer Service Representative, you will be at the forefront of this mission.We are looking for a motivated and results-driven individual who can provide outstanding service to customers while working collaboratively with colleagues.Your responsibilities will...

  • Customer Service Representative

    2 weeks ago

    Haywards Heath, West Sussex, United Kingdom Bupa Global Full time

    Job OverviewWe are seeking an experienced Customer Service Representative to join our team at Bupa Global. As a key member of our care home reception team, you will be responsible for providing exceptional customer service to visitors and residents.

  • Operations Manager Lead

    1 month ago

    Haywards Heath, West Sussex, United Kingdom Greene King Full time

    Role Overview:As a key member of the Greene King team, the Operations Manager Lead will play a vital role in ensuring seamless operations at our busy pubs. Their focus on delivering exceptional customer experiences and fostering teamwork will make them an integral part of our success.Responsibilities include helping to maintain the smooth running of a...

  • Academy Support Services Manager

    24 hours ago

    Haywards Heath, West Sussex, United Kingdom Sodexo Group Full time

    You're a key player in delivering exceptional customer service at Nuffield Hospital, Haywards Heath. As a Catering Supervisor, you'll oversee the entire service aspect of our catering operations.What You'll Do:Manage staff, including hiring, training, and scheduling to ensure seamless day-to-day operations.Work closely with planners to guarantee all catering...

  • Customer Service Ambassador

    4 weeks ago

    Haywards Heath, West Sussex, United Kingdom Compass UK & Ireland Careers Full time

    Compass UK & Ireland Careers is currently seeking a highly motivated and enthusiastic Customer Service Ambassador to join our team on a part-time basis. As a key member of our crew, you will play a vital role in delivering exceptional customer experiences for Chartwells. The successful candidate will be contracted to work 12.5 hours per week, spread across...

  • Hospitality Services Manager

    1 month ago

    Haywards Heath, West Sussex, United Kingdom Sodexo Group Full time

    Catering Operations SupervisorSodexo Group is seeking a Catering Operations Supervisor to oversee the delivery of high-quality catering services at Nuffield Hospital, Haywards Heath. This role involves managing staff, coordinating with planners, and ensuring all events are set up and broken down efficiently. The successful candidate will have excellent...

  • Culinary Operations Manager

    2 weeks ago

    Haywards Heath, West Sussex, United Kingdom Illume Recruitment Full time

    Culinary Operations Manager - West SussexWe are seeking an experienced and ambitious individual to join our culinary team as a Culinary Operations Manager. As a key member of our team, you will be responsible for overseeing the day-to-day operations of our kitchen, ensuring that all dishes are prepared to a high standard and presented to our customers in a...

  • Hospitality Services Manager

    1 month ago

    Haywards Heath, West Sussex, United Kingdom Sodexo Full time

    About the RoleWe are seeking a highly skilled Hospitality Services Manager to oversee all aspects of our catering operations at Nuffield Hospital in Haywards Heath. This is a dynamic role that requires strong leadership skills, attention to detail, and excellent customer service abilities.Key Responsibilities:Coordinate with planners to ensure seamless...

  • Catering Operations Manager

    2 weeks ago

    Haywards Heath, West Sussex, United Kingdom Blue Arrow Catering - Eastbourne Full time

    We are seeking an experienced Catering Operations Manager to join our team at Blue Arrow Catering - Eastbourne. This is a full-time role with 35 hours per week, plus overtime, and requires working 5 out of 7 days, including infrequent weekends.The successful candidate will be responsible for ensuring all areas are clean, tidy, and safe, and maintaining a...

  • Customer Service Policy Consultant

    4 weeks ago

    Haywards Heath, West Sussex, United Kingdom Barker Munro Recruitment Ltd Full time

    Job Title: Customer Service Policy ConsultantWe are seeking a skilled Customer Service Policy Consultant to join our team at Barker Munro Recruitment Ltd. As a key member of our organization, you will play a vital role in investigating policies and providing excellent customer service.About the Role:This is a full-time position with 8:30 AM to 5 PM Monday to...

  • Kitchen Operations Manager

    4 days ago

    Haywards Heath, West Sussex, United Kingdom Aramark Full time

    Culinary Opportunities Awaiting You!We're looking for an experienced Cook to join our team at Harlands Road, Haywards Heath. As a key member of our kitchen team, you'll have the chance to grow your skills and contribute to our success.Your Compensation Package:A competitive hourly rate of £11.44 per hour30 hours of work per week, Monday to Friday, 7:30 AM...

Customer Service Operations Manager

1 month ago

Haywards Heath, West Sussex, United Kingdom First Central Insurance Management Ltd Full time

We are seeking an exceptional Customer Service Operations Manager to join our team at First Central Insurance Management Ltd in Haywards Heath, West Sussex.

About the Role

As a Customer Service Operations Manager, you will be responsible for leading a team of customer service professionals and shaping the best possible experience for our customers. You will manage daily operations and ensure that the team has the tools and capabilities to fulfill their functions.

Your primary focus will be on creating a top-performing, highly engaged culture within the team. This includes embedding continuous improvement changes, managing informal retail contact centre complaints, and delivering on team objectives. You will also be responsible for coaching, mentoring, and developing the team using a recognized coaching framework.

You will gather and analyze performance data, ensure the team follows company processes and guidance, and continuously look for opportunities to improve these processes. Additionally, you will be the voice of the customer within retail operations and ensure team delivery is the gold standard for performance across all KPIs.

About Us

First Central Insurance Management Ltd is a growing and thriving business committed to delivering exceptional customer experiences across our multi-products. We offer a dynamic and supportive work environment that values our colleagues and strives to provide them with an extraordinary working experience.

We owe it to our colleagues to create a workplace that is energetic, inspirational, and supportive. Our workplaces are designed to help our employees grow professionally and personally. If you are passionate about delivering exceptional customer experiences and have a proven track record of leadership and operational management, we encourage you to apply for this exciting opportunity.