Customer Service Policy Consultant

4 days ago


Haywards Heath, West Sussex, United Kingdom Barker Munro Recruitment Ltd Full time
Job Title: Customer Service Policy Consultant

We are seeking a skilled Customer Service Policy Consultant to join our team at Barker Munro Recruitment Ltd. As a key member of our organization, you will play a vital role in investigating policies and providing excellent customer service.

About the Role:
This is a full-time position with 8:30 AM to 5 PM Monday to Friday hours, offering 3 days working from home. You will be required to make calls, answer customer queries, and work closely with our team to deliver top-notch customer experience.

Key Responsibilities:
  • Investigate policies and provide accurate information to customers.
  • Making phone calls to resolve customer queries and concerns.
  • Working collaboratively with colleagues to ensure seamless customer service.

Requirements:
  • A strong background in customer service with a focus on policy investigation.
  • Excellent communication and interpersonal skills.
  • Able to work independently and as part of a team.

What We Offer:
  • A competitive salary of £23,400 per annum.
  • 25 days holiday, 8 flexible bank holidays, pension scheme, and more.
  • Full training provided for your professional development.

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