Customer Service Policy Consultant
4 days ago
We are seeking a skilled Customer Service Policy Consultant to join our team at Barker Munro Recruitment Ltd. As a key member of our organization, you will play a vital role in investigating policies and providing excellent customer service.
About the Role:
This is a full-time position with 8:30 AM to 5 PM Monday to Friday hours, offering 3 days working from home. You will be required to make calls, answer customer queries, and work closely with our team to deliver top-notch customer experience.
Key Responsibilities:
- Investigate policies and provide accurate information to customers.
- Making phone calls to resolve customer queries and concerns.
- Working collaboratively with colleagues to ensure seamless customer service.
Requirements:
- A strong background in customer service with a focus on policy investigation.
- Excellent communication and interpersonal skills.
- Able to work independently and as part of a team.
What We Offer:
- A competitive salary of £23,400 per annum.
- 25 days holiday, 8 flexible bank holidays, pension scheme, and more.
- Full training provided for your professional development.
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