Hotel Operations Manager
2 weeks ago
Oxford College is a well-established and prestigious educational institution seeking a highly skilled Reservations and Accommodations Manager to join their team on a 1-year fixed-term contract with the possibility of permanence.
The ideal candidate will have exceptional management skills, a strong focus on customer satisfaction, and excellent communication abilities. This role presents an exciting opportunity to work in a dynamic environment and contribute to the success of Oxford College.
Salary and Benefits
The successful candidate can expect a competitive salary ranging from £35,000 to £45,000 per annum, commensurate with experience. In addition to a generous salary, Oxford College offers a comprehensive benefits package, including access to a pension scheme, life insurance, and paid time off for training and development opportunities.
Job Description
As a Reservations and Accommodations Manager, you will be responsible for overseeing the reservations and accommodations team, managing all procedures and bookings of accommodation for Fellows, undergraduates, and postgraduates. You will also supervise two direct reports and ensure that all staff members are adequately trained to deliver exceptional customer service.
Required Skills and Qualifications
To be considered for this role, applicants must possess excellent leadership skills, a proven track record of delivering results in a fast-paced environment, and a deep understanding of hotel operations and management principles. A degree in Hospitality Management or a related field is desirable, but not essential. The successful candidate will also have strong analytical and problem-solving skills, excellent communication abilities, and the ability to work effectively in a team-oriented environment.
Benefits
Oxford College offers a range of benefits to support the well-being and career development of its employees, including access to a comprehensive wellness program, training and development opportunities, and a generous annual leave allowance.
What We Offer
In return for your hard work and dedication, Oxford College offers a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive salary and benefits package.
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