Pub Service Professional

2 weeks ago


Canterbury, Kent, United Kingdom The Griffins Head Full time

Join our vibrant team at The Griffins Head and become part of a dynamic and ambitious pub group.

About the Role

We are seeking an experienced and skilled individual to join our front of house team, providing exceptional customer service and supporting the smooth operation of our pub.

Main Responsibilities
  1. Manage the bar area, ensuring it meets high standards of cleanliness and presentation.
  2. Process transactions accurately and securely, using company point of sale systems.
  3. Provide top-notch customer service, responding promptly to queries and resolving issues in a professional manner.
  4. Collaborate with colleagues to achieve targets and exceed customer expectations.
Requirements
  1. Previous experience in a hospitality setting, preferably within the last 12 months.
  2. Excellent communication skills, with the ability to build rapport with customers and colleagues alike.
  3. A passion for delivering outstanding customer service, with a focus on exceeding expectations.
  4. Able to work flexible hours, including evenings, weekends, and public holidays.
  5. A driving licence is required, as occasional travel may be necessary.
What We Offer
  • A competitive hourly rate of £8.60-£11.50, plus tips and benefits.
  • Opportunities for career progression and professional development.
  • A supportive and inclusive work environment, where you can thrive and grow.
  • A comprehensive induction programme, ensuring you feel confident and prepared for your new role.

Please note that this job description is not exhaustive, and you may be expected to perform other duties as required.



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