Customer Success Lead

3 days ago


Cardiff, Cardiff, United Kingdom Kooth Full time
Job Overview

We are seeking a highly motivated and experienced Customer Success Lead to join our team at Kooth. As a key member of our organization, you will be responsible for driving the growth and success of our digital mental health services in a specified region.

The ideal candidate will have a proven track record of building and maintaining strong relationships with clients, stakeholders, and internal teams. They will also possess excellent communication and project management skills, as well as the ability to analyze complex data and develop effective solutions.

In this role, you will work closely with our regional teams, marketing, and other internal departments to ensure smooth delivery of contract mobilization and ongoing contract management.

You will also be responsible for developing and delivering customer success presentations and sales pitches to audiences of commissioners, providers, and stakeholders.

This is an exciting opportunity to join a dynamic and growing organization that is committed to providing high-quality digital mental health services to children and adults across the UK.


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