Customer Success Lead
3 days ago
We are seeking a highly motivated and experienced Customer Success Lead to join our team at Kooth. As a key member of our organization, you will be responsible for driving the growth and success of our digital mental health services in a specified region.
The ideal candidate will have a proven track record of building and maintaining strong relationships with clients, stakeholders, and internal teams. They will also possess excellent communication and project management skills, as well as the ability to analyze complex data and develop effective solutions.
In this role, you will work closely with our regional teams, marketing, and other internal departments to ensure smooth delivery of contract mobilization and ongoing contract management.
You will also be responsible for developing and delivering customer success presentations and sales pitches to audiences of commissioners, providers, and stakeholders.
This is an exciting opportunity to join a dynamic and growing organization that is committed to providing high-quality digital mental health services to children and adults across the UK.
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Customer Success Lead
2 weeks ago
Cardiff, Cardiff, United Kingdom Place. Full timeAbout the Role:You're a seasoned professional who can identify problems before they happen and proactively build relationships with customers. Your excellent communication skills will ensure seamless onboarding and effective use of our software product.We're looking for someone who can collaborate with the sales team, work independently, and have a strong...
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Lead Landscape Architecture Project Manager
1 week ago
Cardiff, Cardiff, United Kingdom LEAD Careers Full timeJob SummaryLEAD Careers seeks a seasoned Senior Landscape Architect to lead our design and assessment teams. This position offers a unique opportunity for professional growth and development within a dynamic environmental consultancy.About the PositionThe successful candidate will oversee landscape projects from conceptualization to completion, ensuring...
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Customer Success Strategist
1 week ago
Cardiff, Cardiff, United Kingdom Daikin Full timeAbout This OpportunityWe are seeking a Customer Success Strategist to join our team in the South West region. As a key member of our team, you will be responsible for developing and implementing business strategies to drive sales growth and identify new business opportunities within the region. With a focus on customer satisfaction and loyalty, you will...
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Customer Success Engineer
2 weeks ago
Cardiff, Cardiff, United Kingdom LDMS Full time**Benefits**We offer a competitive salary and a range of benefits, including discretionary bonus, 25 days annual leave, 1 day birthday leave, 1 day charity leave, private health insurance, EAP, pension, and salary sacrifice bike and electric car scheme.Our team is dynamic and ambitious, and we're looking for someone who can contribute to our success. If...
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Lead Careers Landscape Architecture Role
2 weeks ago
Cardiff, Cardiff, United Kingdom Lead Careers Full timeAbout the RoleAs a Senior Landscape Architect at Lead Careers, you will be responsible for managing a team of landscape architects across various projects. You will provide project leadership and guidance to ensure projects are completed on time and within budget.The ideal candidate will have a Master's degree in Landscape Architecture and be a Chartered...
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Customer Success Strategist
1 week ago
Cardiff, Cardiff, United Kingdom Place. Full time**About Place Consulting Limited**We are a dynamic and forward-thinking consulting firm that is committed to delivering exceptional results for our clients.In this exciting new role, you will have the opportunity to work with our team to build strong relationships with senior executives and partners in the accounting industry.Your primary responsibility will...
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Senior Customer Success Strategist
2 days ago
Cardiff, Cardiff, United Kingdom Yolk Recruitment Ltd Full timeDrive Client Satisfaction and GrowthYolk Recruitment Ltd is seeking a skilled Cross-Sell and Upsell Specialist to join our team. This exciting opportunity allows you to leverage your expertise in customer success to drive business growth and satisfaction among our clients.You will be responsible for managing a portfolio of accounts, identifying new revenue...
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Customer Success Advocate
1 week ago
Cardiff, Cardiff, United Kingdom LexisNexis Risk Solutions Full timeAbout LexisNexis Risk SolutionsWe provide risk assessment solutions, empowering businesses to drive revenue growth and optimize operations.Our TeamA high-performing unit that fosters a collaborative environment where everyone contributes to delivering exceptional results.The RoleThis position involves providing top-notch customer experiences by working with...
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Success and Service Manager
2 weeks ago
Cardiff, Cardiff, United Kingdom CV-Library Full timeA Challenging OpportunityWe are seeking an experienced Customer Success Manager to join our team at Astutis, part of the Wilmington plc. This is an excellent opportunity to lead transformational change in a business that values excellence, collaboration, and innovation. As a key member of our Senior Leadership Team, you will be responsible for driving...
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Customer Experience Lead
3 days ago
Cardiff, Cardiff, United Kingdom Card Factory Full timeWe are looking for a Customer Experience Lead to join our store team in Llandudno and focus on delivering exceptional customer experiences.About the RoleThe Customer Experience Lead will be responsible for developing a team culture of putting the customer at the heart of everything we do. The successful candidate will have overall responsibility for the...
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Customer Success Strategist
2 weeks ago
Cardiff, Cardiff, United Kingdom Wilmington plc Full timeCompany OverviewAstutis, part of Wilmington plc, is a leading provider of accredited Health, Safety, and Environmental training.We deliver learning solutions in various formats, including online, virtual, and classroom-based, achieving pass rates at least 10% above the national average.With significant growth over the past three years, we are excited to...
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Landscape Architecture Leadership Role
2 weeks ago
Cardiff, Cardiff, United Kingdom LEAD Careers Full timeWe are seeking a talented Landscape Architect Leader to join our team at LEAD Careers, an environmental consultancy that values teamwork and offers a supportive environment for professional growth across all disciplines.About the PositionThis leadership role involves overseeing landscape projects from concept through to completion, focusing on delivering...
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Customer Service Team Lead
6 days ago
Cardiff, Cardiff, United Kingdom BUUK Infrastructure No 2 Limited Full timeJob Title: Customer Service Team LeadAbout Us: At BUUK Infrastructure, our vision is to be the leading utility partner in accelerating the UK towards net zero for all customers.Salary: £60,000 - £80,000 per annum (depending on experience)About the Role: We are looking for a skilled customer service team lead to join our team at BUUK Infrastructure. As a...
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Senior Landscape Expert Wanted
3 days ago
Cardiff, Cardiff, United Kingdom LEAD Careers Full timeWe are recruiting for a Senior Landscape Architect to join our team at LEAD Careers. This is an excellent opportunity for an experienced professional to take on a leadership role in our design and assessment projects.About the JobThe successful candidate will have a strong background in landscape architecture and be able to apply their expertise to deliver...
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Customer Service Team Lead
1 week ago
Cardiff, Cardiff, United Kingdom BUUK Infrastructure No 2 Limited Full timeAs a Customer Service Team Lead at BUUK Infrastructure No 2 Limited, you will be responsible for leading a team of Customer Service Advisors in delivering exceptional customer service. This role involves identifying skills gaps and potential process improvements to increase performance of your team and the service to our customers.Key responsibilities...
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Customer Service Excellence Lead
2 weeks ago
Cardiff, Cardiff, United Kingdom BUUK Infrastructure No 2 Limited Full timeAbout the RoleWe are seeking a highly skilled and experienced Contact Centre Team Manager to lead our team in delivering exceptional customer service. As a key member of our operations team, you will be responsible for managing workflows, coaching and developing team members, and driving performance improvements.The successful candidate will have a proven...
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Strategic Customer Engagement Lead
1 week ago
Cardiff, Cardiff, United Kingdom Place. Full timeKey ResponsibilitiesThis role requires someone who can work collaboratively with the sales team to onboard new customers effectively.Key responsibilities include:Identifying opportunities for growth and driving business expansionBuilding lasting relationships with customers through proactive communication and problem-solvingMaximizing product utilization and...
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Sales and Customer Service Team Lead
2 weeks ago
Cardiff, Cardiff, United Kingdom YMCA England & Wales Careers Full timeYMCA England & Wales CareersWe are seeking a highly motivated and experienced Sales and Customer Service Team Lead to join our team as an Assistant Store Manager in Cardiff.About the Role:This is a varied and stimulating role that will see you supporting the Store Manager and shop team to represent and serve your local community.You will work effectively and...
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Customer Service Team Lead
1 week ago
Cardiff, Cardiff, United Kingdom BUUK Infrastructure No 2 Limited Full timeAbout the RoleBecome a key member of our team as a Contact Centre Team Manager at BUUK Infrastructure No 2 Limited. We are seeking an experienced leader to lead, coach and develop a team of Customer Service Advisors in delivering exceptional customer service.Key Responsibilities:- Lead and manage a team of Customer Service Advisors to achieve excellent...
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Customer Service Excellence Lead
4 weeks ago
Cardiff, Cardiff, United Kingdom A.F. Blakemore & Son Ltd Full timeBecome a Customer Service Excellence Lead at our Cowbridge Road East, Cardiff, SPAR store and help us deliver exceptional customer experiences. With a competitive hourly rate of 50, plus the opportunity to earn a bonus, holiday, maternity and paternity leave and pay in excess of statutory entitlements, cycle to work scheme, and excellent additional benefits...