Senior Customer Retention Manager
13 hours ago
Key Responsibilities:
* Leading the CRM strategy to improve customer experience, retention & lifetime value
* Owning the CRM technology including CRM, CDP, ESP and Personalisation tools
* Collaborating with multiple teams and stakeholders to create cross-channel campaigns and automations that drive results
About You: The ideal candidate will have a strong background in CRM management, excellent analytical skills, and the ability to work effectively in a fast-paced environment. In addition to a competitive salary, we offer a range of benefits, including company pension, free on-site parking, generous holiday allowance, and wellbeing-focused employee assistance program.
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