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Product Transformation Specialist

1 month ago

Braintree, Essex, United Kingdom Mosaic Recruitment Ltd., Full time

Mosaic Recruitment Ltd. is seeking a Product Transformation Specialist to lead the modernisation of our client's service delivery. The successful candidate will spearhead the overhaul of service delivery from a largely analogue process to a fully integrated, technology-driven platform.

Key Responsibilities:
  • Lead the transformation of service delivery, implementing automation and digital tools for managing the service process from order to delivery.
  • Develop and implement a state-of-the-art service delivery system that enhances efficiency, scalability, and customer satisfaction.
  • Collaborate with internal stakeholders to define a clear roadmap for service transformation, ensuring alignment with the company's broader objectives.

The ideal candidate will have a strong track record in digital transformation, developing and launching technology-enabled service platforms. They will possess expertise in digital tools, automation, and customer relationship management (CRM) platforms, as well as strong leadership and project management skills.

Mosaic Recruitment Ltd. is a leading recruitment agency, and we are committed to finding the best talent for our clients. If you are a motivated and experienced Product Manager looking for a new challenge, please apply for this exciting opportunity.