Customer Experience Specialist

4 days ago


Braintree, Essex, United Kingdom Hackett Full time

Customer Experience Specialist Wanted

Hackett London is looking for a skilled and enthusiastic Customer Experience Specialist to join our team. As a Sales Consultant, you will be responsible for delivering exceptional customer service, achieving sales targets, and contributing to a positive store environment.

About the Role:

  • Cultivate strong relationships with customers, providing personalized recommendations and ensuring their needs are met.
  • Achieve sales targets by effectively communicating the value proposition of our products.
  • Contribute to a positive store environment, maintaining a clean and organized shop floor.
  • Collaborate with colleagues to achieve team objectives and support the success of the store.

Requirements:

  • Minimum two years of experience in fashion retail, with a proven track record of sales performance.
  • Excellent communication skills, with the ability to engage with customers from diverse backgrounds.
  • A passion for fashion and a keen eye for detail, ensuring that customers receive tailored advice.
  • A strong team player with a commercial mindset, able to work towards shared goals.

What We Offer:

A competitive salary of £29,000 - £33,000 per annum, depending on experience, plus a range of benefits including uniform, discounts, commissions, career growth opportunities, and access to Perkbox.

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