Support Specialist

1 month ago


Braintree, Essex, United Kingdom beBee Professionals Full time £22,000 - £28,000

As a Support Specialist at beBee Professionals, you will play a crucial role in delivering exceptional customer experiences. You will be responsible for handling customer inquiries, resolving issues, and providing accurate information about our products and services.

Key Responsibilities:

  • Handle customer inquiries via phone, email, and chat.
  • Provide solutions to customer problems and escalate when necessary.
  • Process customer orders and manage account information.
  • Collaborate with other departments to ensure customer satisfaction.

Requirements:

  • Previous experience in a customer-facing role is preferred.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment with multiple priorities.
  • Proficiency in Microsoft Office and CRM systems.

What We Offer:

  • Competitive salary with performance-based incentives.
  • Pension scheme and healthcare benefits.
  • Training and development opportunities.
  • Supportive work environment with clear career progression.


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