Support Specialist
1 month ago
As a Support Specialist at beBee Professionals, you will play a crucial role in delivering exceptional customer experiences. You will be responsible for handling customer inquiries, resolving issues, and providing accurate information about our products and services.
Key Responsibilities:
- Handle customer inquiries via phone, email, and chat.
- Provide solutions to customer problems and escalate when necessary.
- Process customer orders and manage account information.
- Collaborate with other departments to ensure customer satisfaction.
Requirements:
- Previous experience in a customer-facing role is preferred.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment with multiple priorities.
- Proficiency in Microsoft Office and CRM systems.
What We Offer:
- Competitive salary with performance-based incentives.
- Pension scheme and healthcare benefits.
- Training and development opportunities.
- Supportive work environment with clear career progression.
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