UPS Technical Support Specialist

2 weeks ago


Sheffield, Sheffield, United Kingdom Omega Full time

Omega is seeking a skilled UPS Technical Support Specialist to provide onsite support to customers across the UK, enhancing operations and resolving issues.

Key Responsibilities:

  • Determine customer needs and eliminate operational obstacles.
  • Carry out field service tasks, identify technical problems, and conduct analysis.
  • Prepare repair and upgrade lists.
  • Analyze equipment/process failures and offer recommendations.

Required Qualifications & Experience:

  • Relevant electronic qualification with power electronics experience.
  • 2 years of experience as a field engineer on UPS systems or electronic systems.
  • Experience working on high-powered UPS and with large data centre customers.
  • A valid UK driving license.
  • Strong communication and collaboration skills.
  • Personal organization skills with a strong sense of accountability.
  • Microsoft office application experience.

Benefits:

  • A competitive salary and overtime.
  • A generous bonus scheme.
  • A commercial vehicle.
  • Private medical cover.
  • 25 days annual leave plus bank holidays.
  • A competitive contributory pension scheme.
  • Life assurance.
  • A flexible benefits scheme.
  • An open job market.
  • An Employee Assistance Programme.
  • A generous employee referral scheme.

The estimated salary for this position is around £60,000 per annum, depending on location and experience. Omega values teamwork, innovation, and professionalism in its employees.



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