Technical Infrastructure Support Specialist
1 month ago
**Job Title:** Technical Infrastructure Support Specialist
**Company Overview:** At Interface Recruitment UK, we are committed to delivering exceptional recruitment solutions that meet the evolving needs of our clients and candidates.
**Salary:** £35,000 - £45,000 per annum depending on experience
**Job Description:
As a Technical Infrastructure Support Specialist at Interface Recruitment UK, you will be responsible for providing high-quality technical support to our clients. Your primary duties will include:
- End-user support for UK sites using a ticket system (1st and 2nd level support)
- Assigning software to UK clients using Microsoft Endpoint Configuration Manager
- Supporting users with technical media solutions in conference rooms and meeting areas
- Monitoring and solving backup problems
In addition to these responsibilities, you will also be involved in hands-on hardware support, administering and maintaining local IT infrastructure, preparing laptops for new employees, replacing old or faulty hardware, and upgrading memory. You will also be responsible for lifecycle management of old hardware, creating and monitoring installation requests, and replacing faulty fans and disks.
**Required Skills and Qualifications:
To succeed in this role, you will need excellent technical skills, strong problem-solving abilities, and excellent communication skills. You should have experience working with Microsoft Endpoint Configuration Manager, UPS systems, and other relevant technologies. A degree in Computer Science or a related field is desirable.
**Benefits:
We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development. Our team is passionate about what we do, and we're looking for someone who shares our enthusiasm and commitment to excellence.
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