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IT Infrastructure Support Specialist

1 month ago

Sheffield, Sheffield, United Kingdom Interface Recruitment UK Full time
Key Responsibilities:

As part of our IT infrastructure support team, you will be responsible for delivering first and second-line support to our UK sites. This includes helping clients with technical media solutions in conference and meeting rooms, monitoring and solving backup problems, and providing hands-on hardware support.

Administration:

You will be responsible for IT asset management, assigning UK clients and hardware to the Active Directory, and creating procurement requests for IT hardware and contracts.

Additionally, you will be responsible for assigning software to UK clients, preparing laptops for new employees, and replacing old or faulty hardware.

You will also be responsible for monitoring and maintaining the local IT infrastructure, including UPS and air conditioning units.

Other responsibilities include basic fault finding and troubleshooting, and ensuring that all IT hardware is properly connected to the network.