IT Infrastructure Technical Specialist
7 days ago
We are seeking a skilled IT Infrastructure Technical Specialist to join our team at Hays Technology. In this role, you will play a crucial part in designing and developing innovative technologies for internal and customer use.
Responsibilities:- Technical Leadership: Take primary responsibility for key areas of MSP Technologies, including IT, Networking, Telephony, and Connectivity, while aiding in the development of broader technology products.
- Training and Support: Regularly provide training on these systems as part of our ongoing training program.
- Project Delivery: Lead discussions, projects, and technical work for assigned areas/clients, including development, maintenance, and issue resolution.
- Collaboration: Collaborate with the wider business on new projects.
- Client Engagement: Assist or directly plan, design, discuss, and then build and test technical solutions for clients.
- Pre-Sales Support: Provide technical pre-sales support and advanced solution design for complex requirements.
- Client Visits: Conduct client and site visits for technical work and pre-sales support alongside our Growth, Technology, and IT Solutions teams.
To be successful in this role, you will need:
- Extensive Experience: Extensive experience in IT projects, solution delivery, and IT support experience with strong troubleshooting skills.
- Stakeholder Management: Proven experience in stakeholder management and strong relationship building skills.
- Advanced Knowledge: Advanced knowledge of systems, networks, and IT delivery with significant 2nd and 3rd line experience.
- Microsoft Products: Experience in setting up and supporting Windows Server environments, Microsoft 365, and related technologies.
- Project Management: Proven ability in leading and delivering projects and managing stakeholder expectations.
- Desirable Skills: Experience in delivering large IT projects at scale is desirable.
This exciting opportunity offers a competitive salary of £46,000, a chance to work with a dynamic team, and opportunities for professional growth and development.
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