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IT Infrastructure Delivery Specialist

1 month ago

Sheffield, Sheffield, United Kingdom Interface Recruitment UK Full time
Job Description

We are seeking a highly skilled IT Infrastructure Delivery Specialist to oversee the delivery of large-scale IT infrastructure projects and programmes. Key responsibilities include managing project plans, coordinating resources, and ensuring seamless transition of services into operational use.

The ideal candidate will have 5+ years of experience in managing infrastructure projects, be accredited in a project methodology (e.g. PRINCE2, Agile), and have a comprehensive understanding of IT infrastructure and governance.

Key Accountabilities and Decision Making:
  • Manage high-profile and technically complex IT infrastructure projects and programmes, ensuring adherence to industry best practice and methodology.
  • Develop and maintain detailed project plans covering all aspects of infrastructure delivery.
  • Produce periodic management reports detailing progress, milestones, cost to date and to completion.
  • Manage the change control procedure, ensuring revisions are agreed by project sponsors and stakeholders.
  • Produce and maintain work and resource plans, which predict and track utilisation and forecast skillset shortages.
  • Transition IT services into operational use, through application of effective controls, project management, and overall work and resource planning and management.
  • Ensure efficient and cost-effective delivery through establishment of policies and procedures that support IT strategy, operational and business change requirements, and mitigate risk to the availability, security, and compliance of IT services.
  • Coordinate resources to ensure that testing, user acceptance, and configuration management are aligned in all release and deployment activities.
  • Manage communications with internal and external stakeholders to ensure effective handover of services.
Skills:
  • Must be accredited in one of the industry standard project methodologies (e.g. PRINCE2, Agile).
  • Must be ITIL v3 accredited to at least Foundation Level.
  • Must have comprehensive understanding of the IT infrastructure programme/project lifecycle.
  • Must have comprehensive knowledge of a broad range of technologies and services (e.g. data centre and network transformations, servers, storage, virtualisation, application delivery and transformation, desktop technologies and roll-outs, unified communications, establishment of new sites, etc.).
  • Must have comprehensive knowledge of IT governance and quality assurance.
  • Must have knowledge of business processes.
  • Must have excellent communication skills, both written and spoken, with the ability to explain complex technical issues in a way that non-technical people understand.
  • Must have strong interpersonal and leadership skills - collaboration, facilitation, and negotiation skills.
  • Must have the ability to work with minimal supervision and plan and organise personal workload to ensure priorities and deadlines are met.
Qualifications:
  • Must have 5+ years of broad experience derived from managing multiple significant infrastructure projects and programmes, and be able to demonstrate management of teams taking projects from idea through to implementation and acceptance into service in an enterprise environment.
  • Must have demonstrable experience of managing providers in an outsourced environment in a project management capacity.
  • Must have experience of managing business change and transformation challenges.
  • Ideally educated to degree level.
Work and Resource Planning:
  • Produce and maintain work and resource plans.
  • Forecast specific skillset shortages and adjust overall plans to mitigate wherever possible.
  • Coordinate resources to ensure that testing, user acceptance, and configuration management are aligned in all release and deployment activities.
  • Work and resource plans provide better forecasting with the ability to identify and resolve skillset shortages ahead of requirement.
  • Optimised use of resource with reduced instances of underutilisation or over commitment.
Business Engagement:
  • Work with stakeholders to identify forthcoming project requirements and any interrelationships with current or in progress projects.
  • Consolidate requirements into the overall plan.
  • Greater alignment of projects to business vision.
  • Provide the organisation increased ability to cope with business change.