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Technical Support Specialist for Retail and Hospitality

1 month ago

Sheffield, Sheffield, United Kingdom nGeneration Full time

nGeneration is a leading provider of field service maintenance to the retail and hospitality industry, with over 22 years of experience.

We are currently seeking a Technical Support Specialist to join our team. As a Field Service Engineer / Field Support Technician, you will be responsible for installing, refurbishing, and maintaining various types of technical equipment at client sites.

The ideal candidate will have excellent technical skills, including the ability to identify and fix hardware and software issues, as well as repair hardware devices.

This role involves daily visits to client locations, where you will conduct site surveys and audits to determine the requirements and specifications for installing or servicing retail/hospitality technical equipment and hardware.

In addition to your technical expertise, you will also possess excellent communication skills, both written and verbal.

The salary for this position is £27,057 per annum, plus an on-call supplement.

As part of our commitment to providing a convenient and efficient working environment, we provide our employees with a company van and fuel card.

You will also benefit from ongoing training and development opportunities to enhance your skills and knowledge.

Our comprehensive range of benefits includes:

  • Training: We believe in continuous learning and growth, so we provide training opportunities to help you excel in your career.
  • Company events and team parties: We foster a vibrant and collaborative work culture that celebrates our teams' achievements and builds strong bonds between colleagues.

In return for your hard work and dedication, we offer a competitive salary and a range of benefits that will support your professional and personal growth.