Service Delivery Manager

2 weeks ago


Metropolitan Borough of Solihull, United Kingdom Serco Plc Full time

MyHR Change Manager Role
Join Serco as a key player in our UK & Europe business and the MyHR Service, delivering HR/People change projects and solutions across the full lifecycle.

Key responsibilities include leading TUPE elements of contract mobilisation, supporting HR change projects, creating and delivering project plans, and ensuring full compliance with governance, reporting, and tracking. Additionally, you will effectively identify, prioritise, assess, and mitigate risks and issues, and support key UK&E wide people projects and improvements.

Requirements:

  1. A strong background in HR, with experience in project delivery, change management, organisation design, and culture.
  2. Excellent knowledge of MS Office, including Word, Excel, PowerPoint, and Outlook.
  3. Ability to build positive working relationships with internal and external stakeholders.
  4. Project Management experience is highly desirable.
Why Serco:
  1. Meaningful and vital work, with opportunities for personal growth, achievement, and development.
  2. Competitive benefits package, including 25 days annual leave, annual leave purchase scheme, and contributory pension scheme.
  3. A range of benefits to support the health and wellbeing of you and your family.
  4. A wealth of career development training to suit your future aspirations.
  5. A company passionate about diversity and inclusion.
Benefits:
  1. 25 days annual leave plus bank holidays.
  2. Annual leave purchase scheme.
  3. Up to 6% contributory pension scheme.
  4. Free onsite parking.
  5. Serco discounts.
  6. Employee Assistance Programme.
  7. Health Cash Plans.
  8. Free flu jabs.


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