Customer Delivery Technician
3 days ago
Key Responsibilities:
Customer Service: As a member of the Customer Delivery team, you will be the face of the John Lewis & Partners brand, delivering and installing a wide range of home furnishings, electrical products, and sports equipment to customers. You will ensure every delivery is made with the highest level of customer service, promoting the Partnership brand through a professional and courteous manner.
Installation and Disconnection: You will be responsible for installing and disconnecting white goods, assembling flat-pack furniture, and installing TVs. This will involve working in customers' homes, ensuring a high level of professionalism and attention to detail.
Vehicle Checks and Debriefs: Upon return to the Customer Delivery Hub, you will complete your end-of-day vehicle check and debrief, reporting any issues or defects.
Requirements:
- A valid C1 driving licence (with a maximum of 6 points)
- Great verbal communication skills, both over the phone and face-to-face
- Previous driving experience
Benefits:
As a member of the Customer Delivery team, you will enjoy a competitive pension scheme, with your contributions matched by the Partnership (up to 8% of pay). You will also receive excellent work-life balance, including focus on wellbeing and flexible working. Additionally, you will be able to nominate someone you live with to share your discount, and access Partnership discounts in store and online.
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