Customer Delivery Driver

4 weeks ago

Solihull, Solihull, United Kingdom Tesco Full time
About the Role

As a Customer Delivery Driver at Tesco, you will be the face of our company, delivering exceptional customer service to our valued customers. You will be responsible for delivering customer shopping trips, ensuring that every interaction is positive and memorable.

Key Responsibilities
  • Deliver customer shopping trips in a timely and efficient manner.
  • Provide excellent customer service, responding to customer queries and resolving any issues promptly.
  • Ensure that the van and trays are clean and organized, maintaining a high level of professionalism at all times.
  • Load and unload merchandise, taking care to handle products with care.
  • Communicate effectively with customers, explaining any changes to their orders and offering refunds where necessary.
  • Work collaboratively with colleagues to achieve team goals and provide support when needed.

Requirements
  • A valid UK/EU/EEA driving license with at least 12 months' experience and no more than 3 penalty points.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • A strong work ethic, with a commitment to delivering high-quality service and meeting deadlines.
  • Ability to work independently and as part of a team, with a flexible approach to working hours.
  • Basic math skills, with the ability to handle cash and operate a point-of-sale system.

What We Offer
  • A competitive hourly rate, with opportunities for pay increases based on performance.
  • A comprehensive benefits package, including holiday pay, pension scheme, and life insurance.
  • Opportunities for career development and progression, with a focus on promoting from within.
  • A supportive and inclusive work environment, with a commitment to diversity and equality.
  • Access to exclusive discounts and rewards, including Tesco Clubcard benefits.

About Us

Tesco is a leading retailer, committed to serving our customers, communities, and planet. We strive to be a responsible and sustainable business, with a focus on innovation and customer satisfaction. As a Customer Delivery Driver, you will be an integral part of our team, working together to deliver exceptional customer service and drive business success.

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