Customer Delivery Driver

3 weeks ago

Solihull, Solihull, United Kingdom Tesco Full time
About the Role

As a Customer Delivery Driver at Tesco, you will be the face of our company on the road, delivering exceptional customer service to our valued customers. This role is about more than just driving; it's about helping others and delivering great service with a smile.

You will be responsible for delivering your part of our customer shopping trip by ensuring the van and trays are clean and tidy, leaving the back yard clean and clear of rubbish, and washing trays as part of the tray wash process. You will also be responsible for loading the van, checking its roadworthiness, and talking to customers about any changes to their order. You will need to take care of products and deliveries as if they were your own and explain to customers that they will not be charged for substitutions.

You Will Need
  • Build relationships with colleagues to create a positive team spirit and work together to ensure our store is the best it can be for customers.
  • Be warm and welcoming in interactions with customers and colleagues, taking time to understand the customer and say 'Thank you'.
  • Act quickly to respond to the changing needs of our customers and be open to change within your store.
  • Energetic and driven to deliver beyond expectations, integrating work and life to achieve a balance that is right for you.
  • Share ideas with your Manager and other colleagues on how we can improve our store for customers.
  • A UK/EU/EEA Driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points.
  • Able to adhere to the GB Domestic Driving Rules.

What's in it for you
At Tesco, we offer excellent benefits that help make us a great place to work. These include holiday starting at 20 days plus a personal day rising to 22 days after 12 months, flexible working from day one, and access to free wellbeing services. We also offer life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%. Additionally, you will have access to our colleague networks and uniform provided. We are committed to providing a fully inclusive and accessible recruitment process.

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