Workplace Support Manager
3 weeks ago
Arqiva is seeking an experienced Workplace Support Manager to join our team. As a key member of our Digital Enterprise Platforms team, you will be responsible for ensuring the smooth operation of our IT infrastructure and services.
Key Responsibilities:- Manage the UK IT Workplace team in Digital Enterprise Platforms, ensuring we meet operational and financial needs.
- Responsible for 1600+ end users across 20+ UK sites, Northern Ireland, and Paris.
- Ensure 2nd line operational support and maintenance for end user devices, local applications, and meeting room technologies meet agreed service levels.
- Accountable for IT waste disposal, data sanitization, and sustainability reporting to help Arqiva achieve net zero and contractual targets.
- Accountable for onsite and offsite audio and visual demand, ensuring internal and external facing customer conferences, company-wide broadcasts, and shareholder events are appropriately resourced.
- Drive team engagement, mentoring members, conducting performance reviews, and managing engagement to high levels.
- Responsible for managing key dependencies and interfaces between projects and work streams.
- Provide technical leadership and guidance for the Workplace Team.
- Either Bachelors Degree in Computing Sciences or relevant experience.
- ITIL certified above foundation.
- Experience in technical management of a multidisciplined team of Analysts.
- Exceptional technical understanding and knowledge in Digital Enterprise technologies.
- Proven track record delivering high availability IT services.
We are the undisputed leader in UK TV and radio broadcast, and the UK's leading Smart utilities platform. This means we have a strong heritage and foundation for future growth for you to grow your career with us.
Our journey is to transition global media distribution to cloud solutions, where we aim to double our revenue and continue to grow by being an innovator of scalable solutions for new connectivity sectors.
We have opportunities in new technology applications and products, you will have opportunities to learn and develop with us.
Our wellbeing mission is to help our people to be the best version of themselves at work and still have the time and energy to live a full life outside of work.
Our focus for 2024 is to Win, Grow, Go Faster – find out more, contact us and apply.
Inclusive Arqiva....Our networks include our Diversity Ambassadors, Eldercare, Spectrum, Working Families, Pride, Veterans and Inspiring Women – join and contribute to our active networks
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Winchester, Hampshire, United Kingdom Arqiva Full timeJob Title: Workplace Support ManagerArqiva is seeking an experienced Workplace Support Manager to join our team. As a key member of our Digital Enterprise Platforms team, you will be responsible for ensuring the smooth operation of our IT infrastructure and services.Key Responsibilities:Manage the UK IT Workplace team in Digital Enterprise Platforms to...
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Winchester, Hampshire, United Kingdom Arqiva Full timeJob Title: Workplace Support ManagerArqiva is seeking an experienced Workplace Support Manager to join our team. As a key member of our Digital Enterprise Platforms team, you will be responsible for ensuring the smooth operation of our IT infrastructure and services.Key Responsibilities:Manage the UK IT Workplace team in Digital Enterprise Platforms to...
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