Workplace Support Manager

4 weeks ago

Winchester, Hampshire, United Kingdom Arqiva Full time
Job Title: Workplace Support Manager

Arqiva is seeking an experienced Workplace Support Manager to join our Digital Enterprise Platforms team. As a key member of our team, you will be responsible for ensuring the smooth operation of our IT Workplace services, including end-user support, incident management, and problem resolution.

Key Responsibilities:
  • Manage a team of IT analysts to deliver high-quality IT services to our end-users.
  • Develop and implement IT service management processes to improve efficiency and effectiveness.
  • Collaborate with stakeholders to identify and prioritize IT projects and initiatives.
  • Ensure compliance with IT policies, procedures, and regulatory requirements.
  • Provide technical leadership and guidance to the IT team.
Requirements:
  • Proven experience in IT service management, preferably in a similar role.
  • Strong technical knowledge of IT systems, including Microsoft Windows, Active Directory, and ServiceNow.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • ITIL certification is a plus.
Why Arqiva?

Arqiva is a leading provider of broadcast and media services, and we are committed to delivering exceptional customer experiences. As a Workplace Support Manager, you will have the opportunity to work with a talented team of professionals and contribute to the success of our organization.

We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development. If you are a motivated and experienced IT professional looking for a new challenge, we encourage you to apply for this exciting opportunity.

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