IT Service Desk Technician

4 days ago


Portishead, North Somerset, United Kingdom XIST4 IT Recruitment Ltd Full time
About the Company

XIST4 IT Recruitment Ltd is a leading provider of innovative solutions across messaging, collaboration, and cloud technologies.

Job Description

This Junior Support Analyst position is an exciting opportunity to join a dynamic team and work with cutting-edge technology. The successful candidate will be responsible for managing support calls, liaising with customers, and performing adhoc support tasks.

Required Skills and Qualifications
  • Up to two years in a customer-centric IT support role.
  • Experience handling first-line support, service desk tasks, and troubleshooting IT issues.
  • Demonstrated ability in logging and prioritising incoming support calls.
  • Proficiency in Office 365.
  • Excellent English communication skills (written and verbal).
Work Arrangements

The successful candidate will work in a hybrid arrangement, spending three days in the office and two days working from home (initially office-based for six months). The salary for this position is £24-28,000.

Benefits
  • Fantastic office location.
  • Company pension scheme.
  • Profit share bonus.
  • Company healthcare scheme after six months.


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