Customer Service Liaison Officer

1 month ago


Letchworth, Hertfordshire, United Kingdom Daniel Owen Ltd Full time

Job Title: Customer Service Liaison Officer

">

We are seeking a skilled and experienced Customer Service Liaison Officer to join our team at Daniel Owen Ltd. As a key member of our customer-focused team, you will work closely with tenants to arrange work schedules that meet their needs, ensuring that repair works are completed efficiently and effectively.

The successful candidate will possess excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues alike. A valid driving license is also essential for this role, as you will be required to travel to various locations throughout the day.

Main Responsibilities:

  • Work collaboratively with tenants to schedule work that meets their requirements
  • Ensure effective communication between operatives and tenants regarding work progress
  • Re-schedule jobs in case of operative absences and communicate changes to customers
  • Write letters to residents affected by works in conjunction with supervisors and the PR & Comms team

About the Role:

This is an exciting opportunity to join our dynamic team at Daniel Owen Ltd, where you will play a vital role in delivering an efficient and effective service to our customers. With a competitive salary of £14.09 per hour (PAYE), this is an attractive offer for anyone looking to develop their skills and experience in customer service.

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Valid driving license
  • Previous experience in customer-facing roles is desirable but not essential

Benefits:

We offer a range of benefits, including a competitive salary, opportunities for career development, and a supportive working environment. If you are passionate about delivering exceptional customer service and have the skills and experience to succeed in this role, we encourage you to apply.



  • Letchworth, Hertfordshire, United Kingdom Daniel Owen Ltd Full time

    **Job Summary**We are seeking a skilled Customer Service Liaison to join our team at Daniel Owen Ltd. This role is based in Letchworth and offers a competitive salary of £14.09 per hour.Main Responsibilities:To work closely with tenants to arrange work schedules that meet their needs and those of our clients.To ensure effective communication between...


  • Letchworth, Hertfordshire, United Kingdom Daniel Owen Ltd Full time

    Job Description:We are seeking a Community Outreach Liaison to join our team at Daniel Owen Ltd. This role involves working closely with tenants to arrange work schedules, ensuring that repair works are completed efficiently and effectively.The successful candidate will possess excellent communication and interpersonal skills, with the ability to build...


  • Letchworth, Hertfordshire, United Kingdom Verso Recruitment Full time £50,000 - £70,000

    Senior Power Electronic Design Engineer Job DescriptionVerso Recruitment is seeking a Custom Power Supply Design Engineer to join its client's team. This role involves designing and engineering high-power switch mode power supplies (SMPS) and manufacturing techniques, processes, and mechanical assembly understanding. The estimated salary for this position is...


  • Letchworth, Hertfordshire, United Kingdom Garden House Hospice Care Full time

    We are seeking a highly motivated and organized Customer Service Support Team Member to join our operations team at Garden House Hospice Care. As a key member of our team, you will play a vital role in delivering exceptional customer service and supporting the growth and development of our business.About the RoleThis part-time position involves managing the...


  • Letchworth, Hertfordshire, United Kingdom Altro Ltd Full time

    Altro Ltd is seeking a skilled IT Support Specialist to join our Service Desk team. As a Technical Problem Solver, you will be responsible for providing 1st/2nd line support to clients across multiple platforms and technologies.Job DetailsThis is an exciting opportunity for a technical professional who is proficient in Microsoft Windows operating systems and...


  • Letchworth, Hertfordshire, United Kingdom Daniel Owen Ltd Full time

    Job Description:">We are seeking a Community Outreach Officer to join our team at Daniel Owen Ltd. The successful candidate will have excellent customer service skills, with the ability to work effectively in a community setting. The role will involve coordinating with residents to arrange work schedules, communicating effectively with operatives, and...


  • Letchworth, Hertfordshire, United Kingdom Daniel Owen Ltd Full time

    Are you a motivated and detail-oriented individual looking for a new challenge? Do you have excellent communication and organizational skills? We are seeking a Tenant Relations Officer to join our team in Letchworth, working closely with tenants to ensure the successful completion of repair works.Key Responsibilities:To establish and maintain effective...


  • Letchworth, Hertfordshire, United Kingdom CV-Library Full time

    Key ResponsibilitiesThe ideal candidate will have proven experience in a sales or customer service role and possess strong commitment to providing excellent service and building long-term customer relationships. Key responsibilities include responding professionally and promptly to customer inquiries via phone, email, and in-person, ensuring a high level of...


  • Letchworth, Hertfordshire, United Kingdom M Group Services Full time

    Job SummaryMorrison Energy Services is recruiting for a Site Manager to work on our UK Power Networks contract in Hertfordshire. As a key member of our Substation Build Team, you will be responsible for coordinating and supervising construction activities from commencement through to final completion.About the RoleThis fast-paced position requires a...


  • Letchworth, Hertfordshire, United Kingdom Verso Recruitment Full time £50,000 - £70,000

    About the RoleVerso Recruitment seeks a highly skilled Power Electronic Design Solutions Expert to join our client's team. As a Senior Power Electronic Design Engineer, you will be responsible for designing and developing custom power electronic solutions for various industries. Based in Hertfordshire, this role offers a unique blend of technical challenge...


  • Letchworth, Hertfordshire, United Kingdom Costa Coffee Full time

    Take Your Career to the Next Level with Costa Coffee We're seeking a results-driven and customer-focused individual to join our team as a Barista Maestro. In this role, you'll have the opportunity to develop your leadership skills, work closely with our customers, and contribute to the success of our store. About the Position The successful candidate will be...


  • Letchworth, Hertfordshire, United Kingdom Lounge Full time

    As a talented Lounge Hospitality Lead, you will play a critical role in shaping the guest experience at The Lounge. You will oversee the front-of-house team, drive sales growth, and maintain a spotless dining area. With a focus on excellence, you will make sure every customer feels welcome and valued.Your Key Responsibilities:Directly supervise and develop...

  • Weekend Service Host

    3 weeks ago


    Letchworth, Hertfordshire, United Kingdom Letchworth SEAT Full time

    As a Weekend Service Host, you will be the first point of contact for customers visiting our showroom. Your primary objective is to provide an exceptional experience, ensuring customers leave feeling satisfied and valued.Key Responsibilities:Welcoming customers and offering refreshments.Engaging with customers to understand their needs.Introducing customers...


  • Letchworth, Hertfordshire, United Kingdom Paradigm Housing Group Full time

    Salary InformationThe estimated annual salary for this role is £60,000 - £80,000 depending on experience.Key ResponsibilitiesThe Head of Property Services will be responsible for:Managing all surveying functions, including stock condition surveys, structural repairs, and energy performance improvements.Building strong relationships with stakeholders,...


  • Letchworth, Hertfordshire, United Kingdom CV-Library Full time

    Job OverviewAn exciting opportunity has arisen for an Internal Sales Executive to join a reputable company in the engineering industry, based in Letchworth. As a key member of the team, you will be responsible for providing exceptional customer service, driving sales growth, and offering technical support and advice to customers.


  • Letchworth, Hertfordshire, United Kingdom Garden House Hospice Care Full time

    Job DescriptionWe are seeking a skilled and motivated individual to join our Online Sales team as a Sales Assistant. In this role, you will be responsible for managing the day-to-day activities of our online sales operations, ensuring the successful execution of our sales strategy. This includes researching and listing items for sale on various online...


  • Letchworth, Hertfordshire, United Kingdom Letchworth SEAT Full time

    We are proud to be a family-run business, serving the local community since 1974. As a Customer Experience Ambassador, you will play a vital role in delivering exceptional service to our valued customers.Your key responsibilities will include:Welcoming customers and making them feel at ease.Building trust through active listening and empathy.Fostering strong...

  • Service Technician

    3 days ago


    Letchworth, Hertfordshire, United Kingdom Coalesce Recruitment Limited Full time

    Service OpportunityWe are seeking a skilled Field Service Engineer to join our team at Coalesce Recruitment Limited. As a Field Service Engineer, you will be responsible for traveling throughout Cambridgeshire and performing a variety of tasks including on-site service, preventative maintenance, calibration, repair, and installation of laboratory equipment...


  • Letchworth, Hertfordshire, United Kingdom Lounge Full time

    Job ResponsibilitiesSales Growth: Drive sales by understanding customer needs, promoting menu items, and managing inventory effectively.Team Management: Lead and develop a high-performing team, providing coaching, training, and feedback to ensure excellent customer service.Operations: Oversee daily restaurant operations, maintaining high standards of...


  • Letchworth, Hertfordshire, United Kingdom Coalesce Recruitment Limited Full time

    Career Opportunities: We are seeking a highly motivated and experienced Senior Service Technician to join our team at Coalesce Recruitment Limited. This is an excellent opportunity for a skilled technician to take their career to the next level.As a Senior Service Technician, you will be responsible for the installation, maintenance, and repair of complex...