Customer Service Support Team Member

5 days ago


Letchworth, Hertfordshire, United Kingdom Garden House Hospice Care Full time

We are seeking a highly motivated and organized Customer Service Support Team Member to join our operations team at Garden House Hospice Care. As a key member of our team, you will play a vital role in delivering exceptional customer service and supporting the growth and development of our business.

About the Role

This part-time position involves managing the delivery and collection of preloved furniture items, ensuring excellent customer service. You will have experience working in a customer-facing role and be able to communicate effectively with colleagues and customers.

The ideal candidate will have a strong understanding of IT systems, including Excel, Word, and Outlook. You will also have a creative flair and be able to think outside the box when solving problems.

Key Responsibilities
  • Provide exceptional customer service, responding to queries and resolving issues promptly.
  • Deliver and collect preloved furniture items to and from customers, ensuring timely and efficient service.
  • Collaborate with the operations team to ensure seamless delivery of services.

This is a part-time position covering 15 hours per week on a flexible basis. The estimated salary range for this position is £22,000 - £28,000 per annum, depending on experience.

Garden House Hospice Care is proud to be a disability-confident employer and offers a supportive and inclusive working environment.


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