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Customer Experience Ambassador

1 month ago


Romford, Greater London, United Kingdom The Rank Group Full time

About the Role

We are seeking a skilled and enthusiastic individual to join our team as a Customer Experience Ambassador. As a key member of our venue team, you will be responsible for delivering exceptional customer service and creating a welcoming atmosphere for our guests.

Key Responsibilities

  • Provide outstanding customer service, ensuring that every guest feels valued and respected.
  • Work collaboratively with the team to maintain a clean and safe environment, adhering to health and safety standards.
  • Contribute to the development of a positive and inclusive team culture, promoting a culture of respect and empathy.
  • Participate in ongoing training and development to enhance your skills and knowledge, ensuring you are equipped to meet the evolving needs of our customers.

What We Offer

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A fun and supportive work environment.
  • The chance to be part of a dynamic and growing team.

Requirements

  • Excellent communication and interpersonal skills.
  • A strong customer service focus, with a passion for delivering exceptional experiences.
  • Ability to work collaboratively as part of a team.
  • Flexibility and adaptability, with a willingness to learn and take on new challenges.

Working with Us

At The Rank Group, we are committed to creating a workplace that is inclusive, respectful, and supportive. We believe that our people are our greatest asset, and we are dedicated to providing opportunities for growth and development.

How to Apply

If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer experiences, we would love to hear from you. Please submit your application, including your CV and a cover letter, to [insert contact information].