Fitness Operations Ambassador

5 days ago


Romford, Greater London, United Kingdom David Lloyd Leisure Full time

David Lloyd Leisure is the largest Health and fitness operator in Europe, and we are seeking an enthusiastic team member to join our Operations team as a Fitness Operations Ambassador.

The role of a Fitness Operations Ambassador is highly rewarding, offering excellent service every day, 7 days a week. You will support all departments with activities such as cleaning, opening and closing tasks, greeting members, and supporting team members wherever needed.

As a key ambassador for the club, you will be expected to provide exceptional customer service, ensuring that our members feel valued and supported at all times. This may involve providing assistance with facility operations, answering questions, and resolving any issues that may arise.

We estimate that the annual salary for this position will be around £20,000 - £25,000 per annum, depending on experience. As part of the Operations team, you will also enjoy a range of benefits, including:

  • Free Club Membership* for you and your family
  • Discounts on our products such as Swimming / Tennis Lessons and Personal Training
  • Unlimited 50% discount on food and drinks
  • Opportunity for advancement and career progression
  • Wagestream App allowing you to be paid on demand
  • Benefits Suite

To be successful in this role, you will need to have excellent communication skills, a positive attitude, and a passion for delivering exceptional customer service. An emergency response or level 2 health and fitness coach qualification is desirable but not essential, as we can train you on everything else you need to be successful.



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