Retail Manager

4 weeks ago


Romford, Greater London, United Kingdom Bobbi Brown Cosmetics Full time
Bobbi Brown Retail Artist Manager

Key Responsibilities

We are seeking a dynamic and inspirational Retail Manager to lead, coach and develop our team of Retail Artists to achieve sales, customer service and operational targets.

Key Accountabilities

  • Lead, coach and develop a high-performing team of Retail Artists to achieve sales, customer service and operational targets.
  • Create and execute an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management and leadership.
  • Have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management and leadership.
  • Empower our customers with the skill and know-how to be the best version of themselves, our retail artists are ambassadors for the brand by who deliver the Bobbi Brown experience for each consumer to fit their personal needs and preferences.

Requirements

  • Proven retail management/assistant retail management experience preferably within beauty or a fast-paced retail environment.
  • Experience setting sales and customer service targets, sales analysis and staff scheduling.
  • Previous retail operations experience including inventory and facilities management and cash reconciliation.
  • Proven track record of leading, coaching and developing a team to succeed.
  • Experience of creating and executing in-store events.
  • Flexible availability across days/hours.
  • Proficient in Microsoft office.
  • Proof of right to live and work in the country.

Benefits

  • Competitive industry salary.
  • Commission scheme eligibility.
  • Annual Leave & Family Leave.
  • Product discount/Staff Product Concession monthly credit spend allowance.
  • Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme).
  • Benefits platform with exclusive discounts and offers.
  • Work Life Connections – Employee Assistance Programme.
  • Extensive Training & development offering.

About Us

The Estée Lauder Companies' collective vision is to be the most inclusive and diverse beauty company in the world, and to be both the employer of choice for diverse talent and the brand of choice for our global consumers. We are a people-first company, respecting and caring for our employees, communities, and consumers. With consumers in approximately 150 countries and territories, and 70 languages at the point of sale in the UK & Ireland, it is essential that we continue to have a diverse workforce that understands local relevance and the changing beauty needs of all our global consumers.


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