Athletic Sales Associate

1 week ago


Romford, Greater London, United Kingdom Foot Locker Full time

About the Role:

We are seeking a highly motivated and enthusiastic individual to join our team as a CX Team Member at Foot Locker. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, driving sales, and maintaining a positive and inclusive work environment.

Key Responsibilities:

  • Provide outstanding customer service, ensuring high levels of customer satisfaction
  • Be knowledgeable on all products offered and team up with co-workers to provide excellent sales service
  • Deliver sales, outstanding customer experience, and operational expectations
  • Maintain personal and productivity goals
  • Connect with every customer by asking open-ended questions to assess needs
  • Ability to learn and share expertise of products and trends to fit customer's needs
  • Maintain an awareness of all product knowledge, and current or upcoming product / trends
  • Contribute to a positive and inclusive work environment

Requirements:

  • 0-3 years of retail experience
  • Confident and comfortable engaging customers to deliver an elevated experience
  • Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
  • Initiates completion of tasks or activities without necessary supervision
  • Flexible availability – including nights, weekends, and holidays

Benefits:

  • Competitive hourly rate: £6.17 – £12.92
  • 28 days holiday – plus an extra day per year for the first 5 years
  • Associate discount of between 30 – 50%
  • Hapi App – offering discounts & prize draws
  • Employee Assistance Program – Retail Trust
  • Company Sick Pay scheme
  • Head Office Internships
  • Striper Ambassador Programme
  • Development Opportunities

What We Offer:

At Foot Locker, we offer a dynamic and supportive work environment, with opportunities for growth and development. We are committed to providing our employees with the tools and resources they need to succeed.



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