Customer Service Specialist.

1 week ago


Romford, Greater London, United Kingdom Next Full time
About the Role:

As a Sales Team Member at Next, you will be an ambassador of our brand, providing exceptional customer service and a personalized shopping experience. Your primary focus will be on offering fast and friendly service, helping customers find the perfect products, and sharing your knowledge about our amazing products.

Responsibilities:

  • Provide outstanding customer service, ensuring a positive shopping experience for all customers.
  • Work collaboratively with the sales team to achieve sales targets and maintain a high level of customer satisfaction.
  • Process transactions accurately and efficiently, handling customer returns and exchanges with a smile.
  • Contribute to visual merchandising displays, ensuring a visually appealing store environment.
  • Participate in stockroom duties, maintaining a well-organized and efficient stockroom.
  • Support the sales team in achieving sales targets and maintaining a high level of customer satisfaction.

About You:

  • You are a friendly, calm, and efficient individual with excellent communication skills.
  • You are passionate about delivering exceptional customer service and are committed to achieving sales targets.
  • You are flexible, supportive, and always willing to go the extra mile to ensure customer satisfaction.

In accordance with Home Office guidance, successful candidates will be required to evidence their right to work in the UK before commencement of employment.


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