Customer Service Leader
4 days ago
We are seeking an experienced Customer Service Leader to join our team as a Coffee Experience Specialist at Sodexo, Queens Hospital Romford. As a key member of our leadership team, you will be responsible for delivering exceptional customer service and upholding the high standards of Costa.
The successful candidate will have a proven track record in managing high-volume operations, with excellent leadership skills and a can-do approach. You will lead a dedicated team of up to 50 staff, ensuring smooth, efficient, and quality-driven service every day.
Key Responsibilities:- Lead and inspire the store team to deliver exceptional customer service and uphold Costa's brand standards.
- Take full ownership of store performance, ensuring financial and operational targets are met.
- Manage scheduling, staff deployment, and labour control to optimise service efficiency.
- Oversee health, food safety, and brand compliance, ensuring a safe, welcoming environment.
- Maintain stock levels and oversee order systems to maximise profitability and customer satisfaction.
- Address and resolve customer feedback to continuously enhance service quality.
- Recruit, train, and support the professional growth of team members.
What We Offer:
You will be rewarded with a salary of £44,000pa, access to a range of benefits, including a performance-related bonus, employer pension contribution, and life assurance – 1 x annual salary.
Flexible benefits fund of £1,300 to utilise across an array of benefits, flexible work environment, fostering work-life balance, competitive compensation, access to ongoing training and development programs, empowering you to grow professionally, and countless opportunities to grow within the company, supporting your career progression.
-
Residential Children's Service Leader
3 weeks ago
Romford, Greater London, United Kingdom Leader Recruitment Group Full timeJob Title: Residential Children's Service LeaderJob Summary:We are seeking a highly skilled and experienced Residential Children's Service Leader to join our team. As a Residential Children's Service Leader, you will be responsible for leading a team of staff to provide high-quality care and support to young people in a residential children's service.Key...
-
Residential Children's Service Leader
3 weeks ago
Romford, Greater London, United Kingdom Leader Recruitment Group Full timeJob Title: Residential Children's Service LeaderJob Summary: We are seeking an experienced Registered Manager to lead our children's residential service. The successful candidate will have a deep understanding of relevant legislation and Ofsted regulations.Key Responsibilities:Champion excellence in delivering high-quality care and outstanding outcomes for...
-
Residential Children's Service Leader
4 weeks ago
Romford, Greater London, United Kingdom Leader Recruitment Group Full timeJob Title: Residential Children's Service LeaderJob Summary: We are seeking an experienced Registered Manager to lead our children's residential service. The successful candidate will have a deep understanding of relevant legislation and Ofsted regulations.Key Responsibilities:Champion excellence in delivering high-quality care and outstanding outcomes for...
-
Residential Children's Service Leader
3 weeks ago
Romford, Greater London, United Kingdom Leader Recruitment Group Full timeJob Title: Residential Children's Service LeaderJob Summary: We are seeking an experienced Registered Manager to lead our children's residential service. The successful candidate will have a deep understanding of relevant legislation and Ofsted regulations.Key Responsibilities:Champion excellence in delivering high-quality care and outstanding outcomes for...
-
Residential Children's Service Leader
4 weeks ago
Romford, Greater London, United Kingdom Leader Recruitment Group Full timeRole OverviewAs the Residential Children's Registered Manager, you will be responsible for leading a team of care professionals in providing high-quality care and support to young people in a residential setting. Your key responsibilities will include:Championing Excellence: Demonstrating a commitment to delivering outstanding outcomes for young people and...
-
Customer Service Department Head
4 weeks ago
Romford, Greater London, United Kingdom cv-library.co - Jobboard Full timeCustomer Service Manager Job DescriptionAre you a strong leader with a passion for customer service? Do you have experience in managing teams and driving customer satisfaction?We are seeking a Customer Service Manager to join our team at cv-library.co - Jobboard. As a Customer Service Manager, you will be responsible for leading a team of Customer Service...
-
Customer Loyalty Strategist
7 days ago
Romford, Greater London, United Kingdom AllClear - Voted UK's No.1 for Customer Care Full timeAbout AllClear GroupWe're an award-winning, fast-growing travel insurance provider with a reputation for excellence. Specialising in coverage for customers with medical conditions, our team is dedicated to delivering top-tier service. With operations in the UK, Gibraltar, Australia, and Ireland, we've proudly served over 30 million customers since 2000.Key...
-
Customer Service Representative
4 weeks ago
Romford, Greater London, United Kingdom cv-library.co - Jobboard Full timeCustomer Service ConsultantWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Consultant. As a key member of our Customer Care Unit, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Manage customer service enquiries in line with our...
-
Customer Service Representative
3 weeks ago
Romford, Greater London, United Kingdom Daisy Corporate Services Trading Limited Full timeJob Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at Daisy Corporate Services Trading Limited. As a key member of our front-line team, you will be the first point of contact for our customers and will be responsible for providing exceptional customer service and support.Key...
-
Customer Service Representative
2 months ago
Romford, Greater London, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Romford, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...
-
Customer Service Representative
2 months ago
Romford, Greater London, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Romford, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...
-
Customer Service Representative
4 weeks ago
Romford, Greater London, United Kingdom cv-library.co - Jobboard Full timeCustomer Service ConsultantWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Consultant. As a key member of our Customer Care Unit, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Manage customer service enquiries in line with our...
-
Customer Service Representative
4 weeks ago
Romford, Greater London, United Kingdom cv-library.co - Jobboard Full timeCustomer Service ConsultantWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Consultant. As a key member of our Customer Care Unit, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Manage customer service enquiries in line with our...
-
Customer Service Representative
4 weeks ago
Romford, Greater London, United Kingdom cv-library.co - Jobboard Full timeCustomer Service RoleWe are seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for managing customer service enquiries in line with our customer service goals.Key Responsibilities:Manage customer service enquiries in line with our customer service goals.Support the Sales...
-
Customer Service Representative
4 weeks ago
Romford, Greater London, United Kingdom Adore Recruitment Ltd Full timeJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Customer Care Unit, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Manage customer service enquiries in line with our customer service...
-
Customer Service Representative
4 weeks ago
Romford, Greater London, United Kingdom Adore Recruitment Ltd Full timeJob Title: Customer AdvisorAre you a customer service enthusiast looking for a new challenge?Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Advisor. As a key member of our Customer Care Unit, you will be responsible for delivering exceptional customer service and support to our clients.Key...
-
Customer Service Ambassador
3 weeks ago
Romford, Greater London, United Kingdom Mecca Bingo Full timeWe are seeking a Customer Service Ambassador to join our team at Mecca Bingo. As a key member of our team, you will be responsible for delivering exceptional customer service and creating a welcoming environment for our customers.Key Responsibilities:Provide excellent customer service and respond to customer queries in a timely and professional manner.Work...
-
Customer Service Representative
4 weeks ago
Romford, Greater London, United Kingdom Adore Recruitment Ltd Full timeJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Customer Care Unit, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Manage customer service enquiries in line with our customer service...
-
Customer Service Ambassador
4 weeks ago
Romford, Greater London, United Kingdom Mecca Bingo Full timeAt Mecca Bingo, we're looking for individuals who embody the spirit of our STARS values: Service, Teamwork, Ambition, Responsibility, and Solutions. As a Customer Service Ambassador, you'll be the face of our brand, providing exceptional service to our customers and creating a welcoming atmosphere in our venues. Your adaptability and ability to work across...
-
Customer Service Specialist.
7 days ago
Romford, Greater London, United Kingdom Next Full timeAbout the Role:As a Sales Team Member at Next, you will be an ambassador of our brand, providing exceptional customer service and a personalized shopping experience. Your primary focus will be on offering fast and friendly service, helping customers find the perfect products, and sharing your knowledge about our amazing products.Responsibilities:Provide...