ICT Technical Services Officer
3 days ago
**Why Work for Us?**
We're a forward-thinking local authority, dedicated to making Tamworth a better place to live, work, and visit. Our Technology and Information Services team is at the forefront of innovation, using technology to improve our services and support our staff.
The Job
As an ICT Technical Support Officer, you'll be responsible for providing exceptional IT support to our staff and members. You'll work closely with our team to resolve issues efficiently, provide expert advice, and contribute to projects that drive our ICT strategy forward.
What You'll Need
To excel in this role, you'll need:
- Demonstrable experience in IT support
- ITIL awareness
- Excellent knowledge of Windows desktop and server operating systems, Microsoft 365, Entra/Active Directory/Azure and Intune, VMware ESXi/Horizon View, and Cyber Security
Our Benefits
We offer a comprehensive benefits package, including:
- Competitive salary of £33,366-£37,938 per annum
- Hybrid working contract
- Flexible working
- Non-contributory health scheme
- Local Government pension scheme
- Generous holiday entitlement
- Discounted gym membership
- Payment of professional fees (where applicable)
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