Technical Support Specialist
5 days ago
The ICT Technical Support Officer position plays a vital role in delivering our ICT service. As part of a small team, you will be responsible for managing a responsive IT Service Desk function, providing efficient problem resolution, advice, and support to staff and members, as well as contributing to project work aligning with our ICT Strategy.
Key Responsibilities and Requirements
- Deliver exceptional customer service and technical support
- Contribute to the development and implementation of effective solutions
- Collaborate with the team to achieve common goals and objectives
- Maintain accurate records of incident management and problem resolution
- Ensure adherence to ITIL best practices and standards
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Technical Support Specialist
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Technical Support Specialist
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ICT Technical Support Specialist
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Technical Support Specialist
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Production Facility Specialist
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