Hotel Groups Coordinator
4 weeks ago
Hotel Groups Coordinator Job Description
We are seeking a highly organized and detail-oriented Hotel Groups Coordinator to join our dynamic team at Hotel Co 51 UK. As a key point of contact between our guests and hotels, you will play a vital role in ensuring the smooth running of group bookings across our Moxy, AC by Marriott, Courtyard, and Residence Inn brands.
Key Responsibilities:
- Group Management: Handling all aspects of group bookings, including contracts, rooming lists, and guest communications.
- Revenue Optimisation: Maximising room revenue through effective inventory management and client relationship building.
- Operational Coordination: Collaborating with hotel teams to ensure seamless event execution.
- Administrative Tasks: Managing group-related paperwork, invoicing, and commission requests.
Requirements:
- Detail-oriented: With a strong ability to manage multiple tasks and meet deadlines.
- Customer-focused: Committed to delivering exceptional guest experiences.
- Collaborative: A team player who can work effectively with colleagues.
- Organised: With excellent time management and planning skills.
Skills and Experience:
- Strong communication and interpersonal skills.
- Proficiency in Opera Express and Opera Sales & Catering.
- Advanced Excel skills.
- A minimum of 1 year experience in a hotel environment, preferably in group or reservations.
About Hotel Co 51 UK:
At Hotel Co 51 UK, we offer opportunities for career growth and development. We encourage our employees to learn and develop their skills, and we provide support through training and mentorship.
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