Healthcare Administrator

2 weeks ago

Milton Keynes, Milton Keynes, United Kingdom Bupa Full time
Job Title: Receptionist/Administrator

Job Summary: We are seeking a highly organized and customer-focused Receptionist/Administrator to join our team at Bupa Clinics. As a key member of our administration team, you will be responsible for providing exceptional customer service, managing administrative tasks, and ensuring the smooth operation of our clinics.

Key Responsibilities:

  • Customer Service: Greet and welcome customers, providing a positive and friendly experience throughout their visit.
  • Administrative Tasks: Manage incoming and outgoing mail, emails, and phone calls, ensuring timely and efficient communication.
  • Document Management: Prepare and distribute appointment packs, clinical files, and consent forms as required.
  • Results Management: Receive, scan, and upload results, and follow up with suppliers to ensure timely turnaround.
  • Booking and Scheduling: Assist with bookings of mammograms and MSK referrals, and manage clinic schedules.
  • Facilities and Maintenance: Ensure well-presented facilities, monitor stocks, and order goods as needed.

Requirements:

  • Administrative Experience: Proven experience in a healthcare environment, with a focus on customer service and administrative tasks.
  • Customer Service Skills: Excellent interpersonal, written, and verbal communication skills, with a focus on delivering exceptional customer service.
  • Organizational Skills: Ability to prioritize workload, manage multiple tasks, and maintain accurate records.
  • Teamwork: Excellent team working skills, with the ability to work collaboratively and adapt to changing priorities.

Benefits:

  • Competitive Salary: £23,894.00 per annum.
  • Enhanced Pension Plan: Contributory pension scheme with employer contributions.
  • Health Insurance: Bupa health insurance as a benefit in kind.
  • Annual Health Services Bonus Scheme: Annual bonus scheme based on individual and team performance.

About Bupa:

Bupa is a health insurer and provider, dedicated to helping people live longer, healthier, happier lives. We are committed to making health happen by being brave, caring, and responsible in everything we do.

Why Work for Bupa?

We offer a supportive and inclusive work environment, with opportunities for career development and growth. Our people are our greatest asset, and we are committed to helping them achieve their full potential.

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