Regional Technical Manager

1 month ago

Manchester, United Kingdom Davies Full time
Job Title: Regional Technical Manager

We are seeking a highly skilled Regional Technical Manager to join our team at Davies. As a key member of our organization, you will play a crucial role in providing professional subsidence and surveying services to our clients.

Key Responsibilities:
  • Visit damaged properties to assess technical and insurance aspects required to resolve insurance claims and reinstate damaged buildings.
  • Proactively manage your work efficiently and effectively to achieve business objectives and meet defined service level agreements (SLAs).
  • Understand, implement, and comply with company procedures and policies, and actively promote the principle of treating customers fairly.
  • Liaise with clients, policyholders, local authorities, third parties, claims handlers, and other colleagues as required.
  • Maintain and update accurate records on the company claims management IT system.
Requirements:
  • A company car will be provided, and a full driver's license is required.
  • Training will be provided, which will be specific and pertinent to the role, but will require some knowledge, understanding, and capability in the following areas:
    • Identifying causes of damage and construction defects, assessing repair requirements, scheduling necessary building repair works.
    • Investigation and resolution of subsidence and general perils insurance claims.
    • Instruction of temporary or emergency works to make damaged buildings safe.
    • Building pathology, including asbestos and damp problems.
    • Understanding of buildings insurance policies and insurance law.
    • Professional report writing and other general correspondence, including consultation reports.
    • Building construction and foundation systems.
    • Local Authority Planning & Building Regulations.
    • Administration of building contracts and related contract law.
    • Project management of building works onsite, valuing and authorizing contractual payments and agreeing variations.
    • Experience of cost control and financial awareness.
    • Computer Literate – particularly MS Office Package.
    • Understanding and recognition of Customer Service and Quality.

The role will be home-based, and the employee will be required to maintain a suitable home office environment. We offer a competitive salary and benefits package, including a generous holiday allowance and exclusive rewards platform.

If you are a motivated and experienced professional looking for a new challenge, please submit your application. We look forward to hearing from you.

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