Technical Help Desk Manager

2 weeks ago


Runcorn, Halton, United Kingdom ODIN RECRUITMENT GROUP LIMITED Full time

Odin Recruitment seeks an accomplished Technical Help Desk Manager for a permanent position based in Runcorn. This role entails overseeing the effective management of incidents by field engineers, ensuring efficient resource utilization.

You will be responsible for maintaining customer awareness and progress of nominated incidents. To excel in this position, you must have exceptional organizational skills, strong communication skills, and relevant experience in a similar role.

The company operates with diverse technologies including WIFI, CCTV, Tablet, People traffic cameras, EPOS, Network Cabling, AV, and EAS/RIFD. Although IT expertise is valuable, it's not a requirement.

This opportunity comes with an estimated salary of £26,500 DOE, considering your experience. You can look forward to enjoying private health care, monthly pay, and a company pension plan as part of the benefits package.



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