IT Service Desk Specialist

3 weeks ago


Runcorn, Halton, United Kingdom ODIN RECRUITMENT GROUP LIMITED Full time

ODIN RECRUITMENT GROUP LIMITED is seeking an IT Service Desk Specialist to join our team in Runcorn. This permanent position involves providing technical support to customers, resolving issues efficiently, and escalating complex problems when necessary.

The ideal candidate will possess strong problem-solving skills, experience in a similar role, and the ability to work effectively under pressure. A background in IT is desirable but not necessary.

Our client uses various technologies including WIFI, CCTV, Tablet, People traffic cameras, EPOS, Network Cabling, AV, and EAS/RFiD.

We require excellent PC and telephone skills, strong communication skills, and experience in a similar role. Additionally, excellent organisational skills are essential.

We offer a competitive salary of £26,500 DOE, complemented by benefits such as Private Health Care, Monthly Pay, and Company Pension.

Responsibilities
  • To provide technical support to customers
  • To resolve issues efficiently and escalate complex problems when necessary

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