Training and Capability Development Analyst
4 days ago
Serve as a key member of the NatWest Group team, responsible for developing and delivering training programmes that enhance the skills and knowledge of our Operations staff.
Your Key Responsibilities
- Conduct thorough assessments of training needs within the Operations team, using data collection, surveys, and feedback.
- Collaborate with colleagues to design and deliver effective training programmes.
Skills and Qualifications
To succeed in this role, you will require a strong understanding of banking operations and processes, with particular expertise in Customer Support & Complaints, Payments and Lending Operations.
Competitive Salary and Benefits
We offer a salary of £65,000 - £85,000 per annum, plus benefits including pension scheme, life assurance, and annual leave.
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