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Visitor Services Assistant

4 weeks ago

Manchester, United Kingdom The University of Manchester Full time
{"title": "Visitor Services Assistant", "description": "Deliver Exceptional Customer Service

We are seeking two Visitor Assistants to join our Visitor Services Team at the John Rylands Research Institute and Library. As a Visitor Services Assistant, you will be the first point of contact for visitors, providing a warm and welcoming experience.

Key Responsibilities:

  • Engage with visitors, answering queries and providing information about the library and its collections.
  • Operate a booking service, ensuring seamless access to library facilities.
  • Support Library events and activities, promoting a positive experience for visitors.
  • Work collaboratively with the Visitor Services Team to maintain a high level of customer service.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for professional development and growth.
  • A dynamic and supportive work environment.
  • Flexible working arrangements, including hybrid working options.

About Us

The University of Manchester is a world-renowned institution, committed to delivering exceptional education and research. Our library is a hub of activity, providing access to world-class collections and resources.

We are an equal opportunities employer, welcoming applications from diverse candidates. If you are passionate about delivering exceptional customer service and working in a dynamic environment, we encourage you to apply.", "lang_code": "en"}