Visitor Services Assistant

4 weeks ago


Manchester, United Kingdom The University of Manchester Full time
{"title": "Visitor Services Assistant", "description": "Deliver Exceptional Customer Service

We are seeking two Visitor Assistants to join our Visitor Services Team at the John Rylands Research Institute and Library. As a Visitor Services Assistant, you will be the first point of contact for visitors, providing a warm and welcoming experience.

Key responsibilities include:

  • Welcoming visitors and answering queries
  • Operating a booking service
  • Supporting Library events
  • Working in the Rylands' shop

The working days for the two posts are:

  1. Wednesday (7 hours) + Saturday (7 hours)
  2. Friday (7 hours) + Saturday (7 hours)

We are committed to creating an environment where diversity is celebrated and everyone is treated fairly. If you are passionate about delivering great customer service and enjoy working with people, we would love to hear from you.

What We Offer

  • Fantastic market leading Pension scheme
  • Excellent employee health and wellbeing services including an Employee Assistance Programme
  • Exceptional starting annual leave entitlement, plus bank holidays
  • Additional paid closure over the Christmas period
  • Local and national discounts at a range of major retailers

We are an equal opportunities employer and welcome applications from all sections of the community. Please note that we are unable to respond to enquiries, accept CVs or applications from Recruitment Agencies.

", "lang_code": "en"}

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