Visitor Services Ambassador

1 month ago


Manchester, United Kingdom The University of Manchester Full time
Visitor Services Assistant

We are seeking two Visitor Assistants to join our Visitor Services Team at the John Rylands Research Institute and Library.

About the Role

This is an exciting opportunity to engage with a diverse range of people in a warm, informed, and friendly way. As a Visitor Services Assistant, you will welcome visitors, answer queries, and help members of the public feel valued and confident as they experience the research, collections, and Grade 1 listed building in the heart of Manchester.

Key Responsibilities
  • Engage with visitors and answer queries
  • Operate a booking service
  • Support Library events
  • Work in the Rylands' shop
Working Arrangements

The working days for the two posts are:

  • Wednesday (7 hours) + Saturday (7 hours)
  • Friday (7 hours) + Saturday (7 hours)
About Us

The University of Manchester is committed to creating an environment where diversity is celebrated and everyone is treated fairly. We welcome visitors from diverse communities from across the city and beyond.

What We Offer
  • Fantastic market-leading pension scheme
  • Excellent employee health and wellbeing services
  • Exceptional starting annual leave entitlement
  • Additional paid closure over the Christmas period
  • Local and national discounts at a range of major retailers


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