Duty Manager

3 weeks ago


Farnworth, Bolton, United Kingdom Serco Full time
About the Role

We are seeking a highly motivated and enthusiastic Duty Manager to join our team at Bolton Community Leisure Trust.

Key Responsibilities:

  • Manage the day-to-day running of the facility, including Aquatics, to ensure all activities are delivered to a high standard with safety as the priority.
  • Support the management team in building and maintaining positive relationships with onsite partners, guests, and neighbours.
  • Assist in the deployment and supervision of the operational team to provide a positive and memorable experience for our customers.

Requirements:

  • Prior experience and confidence in leading a team by example and working face-to-face with customers, preferably in the Leisure industry.
  • An excellent understanding of leisure operations and customer service principles.
  • Ability to work independently and as part of a team, with a strong focus on customer satisfaction and safety.

What We Offer:

  • Free membership at the centre, plus heavily discounted use of classes and facilities.
  • Free safeguarding training and DBS check.
  • Excellent development and training opportunities.
  • 6% employer-matched pension contribution.
  • Days annual leave + Public Holidays.
  • Life assurance up to 2x base salary.
  • All Leisure benefits.

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