Administrator

7 months ago

Farnworth, United Kingdom NHS Professionals Full time

**Job Title**:Administrator

**Location**:Woodview Child Development Ceentre, Crow Wood Lane, Widnes, WA8 3LZ

**Hours**:37.5 hours per weekMonday - Friday 8.30am - 5.00pm

**Trust Location**:Bridgewater Community Healthcare NHS Foundation Trust

A leading provider of community health services in the north west of England. Providing high quality community and specialist services to people living in Halton, St Helens, Warrington and Community Dental work across all of the above areas plus Bolton, Bury, Heywood, Middleton, Rochdale, Tameside, Trafford, Glossop, Stockport and western Cheshire).

**What you’ll be responsible for**:

- Provide comprehensive secretarial and administrative support to the community clinics and associated health professionals and will actively participate and contribute to the development of the service.
- Provide a first point of contact for NDNT service for all service user enquiries, responding to telephone and face to face enquiries in an efficient, tactful and professional manner, redirecting calls, prioritize and taking action as appropriate. Using knowledge to ensure confidentiality and data protection. These enquiries may require the job holder to have extensive knowledge of the clinical services they support to resolve problems. Liaising with internal services and partner agencies when necessary
- Attend and administer duties relating to panels for children with special needs, ensuring the administrative function is provided in a timely fashion; as required. Retrieving voice mails and actioning appropriately
- Be part of a central booking system to have an efficient approach to appointment management including the cancelation and rearranging of appointments
- Entering patient data into the correct clinical diary for allocations and ensuring that clinics are booked with the appropriate clinician.
- This role may require you to show evidence of vocational level 3 qualification or at least 2 years relevant experience._

**You’ll learn the following whilst working at the trust**:
1. An in depth understanding of the roles and responsibilities involved in working within the NHS

2. Knowledge of the systems used, to effectively complete your role to the highest standard at all times

3. A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation

**You’ll have the following skills/experience**:

- NHS experience (highly desirable but not essential)
- Experience of using Microsoft Word and other Microsoft packages to include external databases and system packages
- Self-motivated and able to work under a range of pressures.
- Excellent telephone manner and excellent customer service skills
- NVQ 3 in Business Administration or Customer Care or equivalent demonstrable experience/Education (highly desirable)

**As a member of NHS Professionals, you have fantastic benefits**:

- Competitive pay rates
- work this week, get paid next week
- **Essential support when you need it
- 24/7 365 days**:

- call us anytime
- **Multi locational**:

- work across neighbouring Trusts
- **Manage your shifts and timesheets on the go**:

- access your “My Bank” shift portal anywhere, anytime online or through your smartphone
- **Varied working options to suit your lifestyle**:

- access to the Bank gives you options of ad hoc shifts or longer-term placements
- **Training and development opportunities**:

- Keep up with the essentials and more
- **Build holiday allowance for every shift you work**:

- your work life balance is important to us
- **Stakeholder pension scheme available**:

- a flexible future for you and yours

**Who are NHS Professionals?**

As an equal opportunities’ organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.

By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.

**Disclaimer**

NHS Professionals manage your data, please see our Privacy Notice on our website.

**Job Types**: Full-time, Temporary contract
Contract length: 4 months

Pay: £12.45 per hour

Expected hours: 37.5 per week

Schedule:

- Day shift
- Monday to Friday
- No weekends

Work Location: In person

Reference ID: 74675

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