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Duty Manager Position

1 month ago

Farnworth, Bolton, United Kingdom Serco Full time
Job Title: Duty Manager

We are seeking a highly motivated and enthusiastic Duty Manager to join our team at Bolton Community Leisure Trust. The successful candidate will be responsible for managing the day-to-day running of the facility, including Aquatics, and ensuring all activities are delivered to a high standard with safety as a top priority.

The Duty Manager will support the management team in building and maintaining positive relationships with onsite partners, guests, and neighbours. This role will also involve a high level of customer interaction and the deployment and supervision of the operational team to ensure our customers receive a positive and memorable experience.

The successful candidate will be a passionate and enthusiastic individual who is committed to providing exceptional service to our customers. They will have prior experience of leading a team by example and working face-to-face with customers, preferably in the Leisure industry.

The ideal candidate will hold a National Pool Lifeguard certificate (NPLQ), Pool plant operators' certificate (where appropriate), and first aid at work certificate, although full training will be provided. If you are a motivated and customer-focused individual who is looking for a challenging and varied role, we encourage you to apply.

About Serco

Serco is a leading provider of leisure services, and we are committed to delivering exceptional service to our customers. As a Duty Manager, you will play a critical role in ensuring that our customers receive a safe and enjoyable experience.

As a member of our team, you will have access to excellent development opportunities and a range of benefits, including free membership at the Centre, heavily discounted use of classes and facilities, and a 6% employer matched pension contribution.

What We Offer
  • Free membership at the Centre plus heavily discounted use of classes and facilities
  • Free safeguarding training and DBS check
  • Excellent Development and Training Opportunities
  • 6% employer matched pension contribution
  • Days annual leave + Public Holidays
  • Life assurance up to 2x base salary
  • All Leisure benefits