Retail Director

1 week ago


Croydon, Greater London, United Kingdom Dunelm Full time

About Us

Dunelm is a home furnishings retailer that aims to create a joyful experience for its customers. We're driven by a clear purpose: to help people feel at home.

We're passionate about making a difference in our customers' lives and the communities we serve. Our Store Coaches play a crucial role in building a culture of ownership, ensuring exceptional customer experiences across all channels.

As a Store Coach, you'll be accountable for driving store operations, with overall responsibility for the end-to-end customer journey. Your focus will be on creating an outstanding shopping experience, whether online or in-store.

Key highlights:

  • Estimated salary: £55,000
  • Location: South London Area

What You'll Do

As a Store Coach, you'll:

  • Broaden your knowledge of retail operations, customer service, and team management.
  • Develop your leadership skills, working closely with your team to drive results.
  • Foster a positive work environment, promoting collaboration and open communication.

Your Qualifications and Skills

To succeed in this role, you'll need:

  • A strong track record in retail operations, customer service, or team management.
  • Excellent leadership and communication skills.
  • The ability to work independently and as part of a team.

Why Dunelm?

We offer a dynamic and supportive work environment, with opportunities for growth and development. Our colleagues are passionate about making a difference, and we're committed to helping them achieve their goals.



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