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Senior Client Services Director

2 months ago

Peterlee, Durham, United Kingdom SKS Business Services Full time

**Job Role Summary**

The ideal candidate will have a minimum 3 years of post-qualification experience or 5 years total experience. They will be client-facing and will be able to work in a team.

**Key Responsibilities:**

  • Client liaison
  • Meeting clients to discuss accounts
  • Recommend financial actions by analysing accounting reports
  • Advise clients on areas of business improvement
  • Maintain customer confidence and protect operations by keeping financial information confidential
  • Detect and prevent money laundering

**Account Management:

  • Ensure accurate and timely billing and receipt
  • Ensure India team is on schedule with invoice raising and client fee payment. Liaise directly with client when necessary
  • Standardise and update client engagement letters

**Management:**

  • Weekly update with SKS on monthly meetings as required/possible
  • Improve processes by developing or implementing best practices
  • Manage UK based accounting/admin staff as required
  • Maintain professional and technical knowledge by attending educational workshops-reviewing professional publications; establishing personal networks; participating in professional societies

**Business Development:**

  • Business Development - assist SKS Business Development Director as required to acquire new clients. Meet prospective clients, discuss requirements, and create proposal (with assistance from Directors as required)
  • Extend the value chain by introducing new services to existing clients at all touch points

**Benefits:**

Healthcare, Discount scheme, Electric Car Scheme, plus other generous benefits

**Job Type:** Full-time